Our experience with Victor's Remodeling and Construction was a total success! They finished the job on time and we felt that their pricing was very fair. We had a good bit of work done -- new windows, new roof, Hardy plank replacing the exterior woodwork, and a complete exterior paint job. Our home looks lovely. It was a pleasure to meet with Victor and Roel. Roel came by frequently to check on the workers and to make sure we were pleased with the work that was being done.. We have recommended this company to many of our neighbors and family members and will continue to do so!
I had a call this week from Victor's. It was not the project manager, it was one of the guys who came out here. He was in Houston. He gave me a call and asked me if I could give him a recommendation. I almost hung up the phone but I said I would and have anyone who plans on using you to call me. I was thinking that he had gotten a call from someone here who was asking about the work. I was planning on telling whoever called to run the other way and not to use Victor's.
I would not recommend the company for anything.
The project manager Roel was courteous and professional,the workers Armer and Romero were the two I trusted the most.I had a few issues that Victor helped resolve,I would recommend being very clear on your expectations and following up,that is key!Get project and prices and payment methods thoroughly understood from the start so as not to pay additional later!I would recommend them as long as Victor is around he truly stands by the customer.Overall happy with the final look !
They are very professional and did real well.
They did a fantastic job, worked within my schedule and budget, and the work was outstanding.
victors went above and beyond to do all they promised.had one small problem when job was completed and they came out on a weekend to take care of it with no problem.
I was very pleased with the excellent work performed by the hard working fellas that replaced the siding on my home. Edgar and Tino were so good at the job. The project manager, Floyd, kept us informed of what was going to happen next and was very responsive. If you need siding replaced, I would highly recommend Victor's. I am especially pleased with the 2 fellas that worked on my house. The job looks fantastic.
Areas Of Satisfaction - I was most satisfied with the customer service.
Areas Of Satisfaction - FINISHED PROJECT
Recognized Excellence - VICTOR
Additional Comments - VERY SATISFIED WITH FINISHED PRODUCT
Areas Of Satisfaction - The salesperson was very helpful and also the crew cleaned up after themselves every day.
Recognized Excellence - I would like to recognize the salesperson.
Areas Of Satisfaction - I was satisfied with everything. Out of 5 other bids, they were the lowest by a good amount, and my neighbor who used Victor's recommended them to me. He said they were fantastic and I couldn't agree more. I am very happy with the work, the professionalism, and everything they did.
Recognized Excellence - I would like to recognize my salesperson, Floyd Lopez, who was wonderful to work with. I would also like to recognize Edgar, the head of the construction crew. He was wonderful as well.
Areas Of Satisfaction - I was really pleased with the workmanship it was excellent and they did a job done well , I felt completely comfortable with the crew in my home, they behaved appropriately and professionally at all time, and I was very appreciative of the excellent clean up the crew did once the job was completed.
Areas Of Satisfaction - I was most satisfied with the overall project installation.
Areas Of Satisfaction - I was most satisfied with the quality of the carpentry work and the application of the paint. It was good and what I expected.
Areas Of Satisfaction - Excellent job, prompt, reasonable price.
Areas Of Satisfaction - I was most satisfied with the cleanup, and the work itself.
Recognized Excellence - Everyone I worked with was great.
Areas For Improvement - We're happy with the job they did. They cleaned up after themselves and the job was well-done.
Recognized Excellence - The salesperson called me back when he was supposed to, sent me emails and communicated with me effectively.
Areas Of Satisfaction - I was most satisfied with the finished product.
Recognized Excellence - Floyd is great, as well as the crew chief.
Areas Of Satisfaction - The installation crew came out and completed the job in a timely manner. They cleaned up every afternoon.
Recognized Excellence - I would recognize the installation crew chief. He paid attention to our requests and did a good job managing the crew. He made sure we were happy with the way things were done.
Additional Comments - We were very happy about the work and how the work got done.
Additional Comments - I'm pleased with the workmanship and pleased with the price. It's a fair deal, and they did what they said they would do.
Areas Of Satisfaction - The product itself is exactly what we wanted.
Recognized Excellence - The entire crew were very helpful and very busy.
Areas Of Satisfaction - They did a very substantial amount of work for us and did a terrific job.
Areas Of Satisfaction - It is done
Areas Of Satisfaction - I was most satisfied with the quality.
Areas Of Satisfaction - I like the finished product and quality of workmanship.
Areas For Improvement - I don't think that they fell short. I was very pleased with what they did.
Areas Of Satisfaction - I was most satisfied with the quality of the work and the material that they used. I thought that they did a really good job on the painting.
Recognized Excellence - My salesperson was very good. They were all good but I mostly dealt with the salesperson.
Recognized Excellence - Everyone we dealt with was professional and courteous.
Additional Comments - We did both siding and windows. Very happy with overall job.
Areas Of Satisfaction - I think mainly with the quality of the materials and workmanship.
Recognized Excellence - The salesman did a fine job overall.
Areas Of Satisfaction - I am satisfied with the quality and the color of the siding.
Recognized Excellence - I would have to say that they were all very competent.
Areas Of Satisfaction - Excellent all the way around. Can't say enough good things about them.
Recognized Excellence - Floyd and Edgar ........awesome!!!!!!!!!
Areas Of Satisfaction - I loved the fact that the team was very easy to work with and did everything in a very professional manner. I felt I could trust the lead project manager and the team during the entire process of the project.
Recognized Excellence - Edgar was an excellent project manager.
Areas Of Satisfaction - I love the quality of the craftsmanship.
Current Referrals - I recommend them to anyone I know.
Additional Comments - They did a high quality job on my siding. This is the second job I've had them do.
Recognized Excellence - The salesperson and the guy who ran the crew were exceptional.
Areas Of Satisfaction - They were very professional and meticulous in their work. They did a great job.
Current Referrals - I'm going to write a recommendation in the home repair forum of our neighborhood newsletter.
Recognized Excellence - Mr. Lopez, Floyd, and Edgar, the supervisor, were all exceptional. They were great.
Sales Solutions - Marty was a really good guy. He was very helpful.
Project Manager Professionalism - The team was so good. They never wasted any time; there was always something to do. They kept the project moving. I have the highest respect for that team and for Marty and the way he managed it.
Areas Of Satisfaction - They were so professional and organized. They went right to work and they never goofed off. Having dealt with other firms, it was night and day. Victor's Exteriors was everything I could wish for. We paid half up front and half at the end, and we were satisfied that everything was done right. I would recommend them, and they're great to deal with.
Recognized Excellence - Marty was just terrific. The onsite manager and all of the technicians were great. The electrical person was awesome. The whole crew was very professional, and I would recommend them all. I'm sorry I can't remember the onsite manager's name, because he really deserves recognition. They were just superior.
Additional Comments - I was totally satisfied. Seeing other companies do work around the neighborhood, they don't compare to Victor's Exteriors. They are superior to what I've seen.
Areas Of Satisfaction - They were prompt and timely as well as professional.
Recognized Excellence - The crew leader did a great job and as well as Floyd the sales representative.
Areas Of Satisfaction - They were really good on detail.
Recognized Excellence - Marty and Jesse were exceptional.
Areas Of Satisfaction - I am satisfied with the entire project.
Recognized Excellence - My salesperson, Floyd Lopez, was outstanding.
Areas Of Satisfaction - They were really good at communicating, they always listened to what I had to say, they understood what we wanted.
Recognized Excellence - The salesman Floyd did a really good job at keeping us informed.
Additional Comments - I think they did a good job!
Areas Of Satisfaction - I was most satisfied with how they were keeping the worksite nice and clean, and taking care of it as the work was being completed.
Current Referrals - I will definitely let people know where I got my work done!
Recognized Excellence - Everyone was awesome.
Areas Of Satisfaction - I was most satisfied with pricing and follow up.
Recognized Excellence - I'd like to recognize the salesman.
Additional Comments - They did a good job. It was clean.
Recognized Excellence - Vince and Salvador and his teammate.
Additional Comments - I was very pleased with the workmanship, the finished product is just beautiful.
Areas Of Satisfaction - The crew worked hard each day on the job. Their daily clean-up of old nails, old siding, and scraps was greatly appreciated, and the crew's tidiness allowed us to work in our yard in the evenings without hazard or inconvenience.The fit and finish of the final product is amazing. The HardieColorplus siding looks great, and the craftsmanship of the installers is evident in every piece of siding, soffit, and trim.Victor took the time to answer all of our questions, and made sure that his crew chief (Edgar) was made aware of problem areas (such as a sagging breezeway) that our aging home presented.
Recognized Excellence - Edgar's measurements and saw cuts were precise, and all joints and corner junctions were perfect. His solution to the 32 year-old sagging breezway was both creative and effective. He and his crew did an outstanding job of installing new doors on the house and garage, and their attention to finishing details, like caulking and covering nails, was exceptional. These fellows did an outstanding job.
Additional Comments - I'm handy with tools, and do a lot of home repairs myself, but I realized that installing siding was out of my league. I try to get the best value of money spent for maintaining my home, Vince did a very accurate job of estimating the material required for the job, and the price quoted was substantially less than two other competitors. When the job was completed to our satisfaction, there were no additional fees, and the result was that our aging home was restored to a like-new appearance, exactly as promised.Victor's Exteriors did everything as promised, and we are quite pleased with the result.Dave & Nancy Herlinger, Katy, Tx
Areas Of Satisfaction - I was most satisfied with the integrity of the family and the fact that I met just about all of their family and that they were a small family owned business. I was really pleased with Victor and his family.
Recognized Excellence - I think that Sylvester, the guy in charge, was great but they all did their part equally great. I wouldn't want to take away from anyone that is equally deserving so that is very difficult. The guy I saw the most was Sylvester, the head guy in charge of doing the work. We got along really well and he did what he was supposed to do.
Additional Comments - I would strongly recommend them anytime anyone needed them.
Areas Of Satisfaction - Paint job was excellent as was installation of storm doors.
Additional Comments - Victor's did a great job. We appreciated them very much. We would certainly use them again if we needed to. They were very professional and timely. They did everything they said they would do, and then some.
Areas Of Satisfaction - I liked how the crew worked. Floyd was helpful.
Areas Of Satisfaction - The siding crew did a very good job.
Recognized Excellence - Floyd did a good job staying in touch with me and letting me know what was going on.