Everyone at Villas at Park Place were excellent to work with, I could not have asked for a better experience. Everybody was kind, professional, and wonderful to work with. I would highly recommend them. The community here is awesome. I did a lot of looking before purchasing and am so happy. I know I made the right choice.
Additional Comments - I cannot say enough good things. My last experience in Indiana with the builder was not even close to this experience.
we have been completely satisfied with both our new and new neighborhood. our neighbors are great
Important In Purchase - We loved the open floor plan and the "feel of the community". The location fit the "convenience" criteria we had set. The options allowed us to fit the home exactly to our needs. We have been thoroughly impressed with the developer and their staff. And, we feel "at home" with the other community members.
Additional Comments - Some of the particular things we like are:1.The open floor plan is great, Our friends and family all love it
Areas Of Satisfaction - The quality of my home, attention to detail and my custom choices, the size & welcome feeling in the community.
I had a good experience with the people. I like them all. If you tell them about something that needs to be fixed, they're on it as soon as they can. That's very special to me. Whatever they tell you, they do. They're good people to work with. I trust them.
I like the quality and placement of Villa West. It is very economical to the location and it's easy to get in and out of.
We moved from our 3000 square foot, 2-story house with a basement, 3 car garage, and acre of land with a large pond. We are empty nesters, who had been looking to downsize for the last five years. We auctioned off 90% of our furniture, and bought all new. Downsizing has been liberating! Our building process was seamless. We loved the flexibility and customization of premium added features that we were able to incorporate in our retirement home. The design, the craftsmanship and the location are perfect. Our building experience was fun, exiting, and very satisfying. We are thrilled with our new home!
Any Changes? - The windows would have trim rather than return drywall. The windows would be white on the interior. Improve the shower door quality. Provide stained concrete patio as a more cost effective option to paving stones.
Recognized Excellence - Dave - for taking time to understand the spirit your vision and his willingness and ability to help it come to life through architecture, site planning and landscape.Kathy - for her prompt follow-up and resolution of issues.Debby - for her knowledge of the community and her incredible ability to make people feel at home as part of the community. And let's not forget her delicious cookies.
Areas Of Satisfaction - Design - I had very specific goals for the landscape to attract wildlife and maintain privacy; the placement of the screened porch, taking full advantage of the pond view, and maximizing natural light. Dave made modifications and coordinated with the trades to make it achieve them.
VPP Referral - I have certainly told a few people about how nice it is living here.
How Did You Find? - I was driving around looking at other communities, and this was one of them. I knew right away it was what I wanted.
Important In Purchase - I thought the model house was nice, my daughter is right up the street, there aren't any steps, and all the people at the club are very professional and wonderful. They remember everything I said! It's like they actually listen, and a lot of people don't. Every one of them has been great.
We love our new home. The floor plan is perfect for our lifestyle. The staff is amazing, attentive and even after the purchase wants to make sure everything is ok.
Areas Of Satisfaction - The staff has been amazing, attentive and even after the purchase still wants to make sure everything is ok.
Construction Quality - The workmanship is fine, but some of the materials have problems.
Easier Than Expected - Its not any easier or harder. It's fine.
Any Changes? - Maybe more storage area.
Areas Of Satisfaction - Carl and Kathy have been great about helping with all the problems and have been very supportive. Tim is "superconstruction" -- extremely organized and gets the job done. Between the three of them it has made our experience very well. They are very professional and attempt to help in any way possible.
Additional Comments - Since we are getting everything in order, Brady and I feel we have "come home". And it is an absolutely beautiful home to come to. We would like to complement Carl, Kathy and Tim. They are GREAT!!!
Recognized Excellence - Everybody. Carl, Dave, Tammy, Cathy. Yes!
Areas Of Satisfaction - They've been overwhelming helpful. We moved here because of my husbands health. We closed long distance and that was very smooth. We've had no problems whatsoever.
Areas Of Satisfaction - Their willingness to work with us as far as the amenities we wanted in our house.
Any Changes? - Everything is nice and I am very satisfied.
Areas Of Satisfaction - Where it is located. The privacy is great and it's very friendly with the neighbors. That is very nice for me.
Additional Comments - I hope my friends will move here too! You never know. Where I work I've passed the word.
Any Changes? - There is nothing I would change.
Areas Of Satisfaction - They are friendly, they answer questions, and they are good with follow through.
Areas Of Satisfaction - The professionalism and the fact that they didn't make us feel stupid with any questions that we asked. They were very diligent about getting things done for us.
Additional Comments - It's been a good experience so far, and we're looking forward to spending many years here.
Recognized Excellence - Cathy Inman has been extremely efficient and reliable.
Areas Of Satisfaction - We are most satisfied with the design and quietness of the building structure, the large windows,and the ease of heating and air conditioning. We have more storage space then anyone we know who has lived in a retirement community.
Additional Comments - They did everything right. It's been wonderful.
Areas Of Satisfaction - I just love the house.
Important In Purchase - Location, design, and we are senior adults so no grass cutting or snow removal.
Additional Comments - We highly recommend this kind of development for not only seniors. It's a top notch quality product and we are glad to have in our community.
The sales rep was great, and that is who we ended up dealing with in the end. The installer did not do a good job the first time around and showed a total lack of regard to the fact that a family lives in the home. Safety and care for our home was not shown. The problems were fixed in the end, but i... more
Our designer Erin was so easy to work with. She identified early on what our style was and came back with a design that was exactly what we were looking for. Fabulous experience and would definitely use Erin again.
They're timely and communicative and always do a great job.
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