Very pleased with quality of windows and installation

they were all wonderful, the installers salesman. I was very pleased with them all.

Unfortunately this is a “NO”

I have had almost all of my windows replaced on my home over several years and several jobs. I do like the windows. I have liked working with my prior sales reps, just not my most recent one.

The job is not completed yet

performed as expected

They need to replace windows that were sized incorrectly and it's taken longer than I thought.

Should the time present itself. Job well done.

They were timely and provided quality service. I'm satisfied with the windows that I selected.

I will have to wait until after winter to see if they work. Our old windows leaked badly.

They are vinyl windows. They are not going to last forever.

The windows are great. The installation was fantastic. The guys were clean and kept it all neat. They respected our property and belongings, and helped us move stuff.

They're very professional. They came out here, did their job, and were very friendly.

I have used them for twenty years.

They were good.

Love our windows and the warranty they have, gives peace of mind are money was well spent.

They did a good job. They were on time, and they got it done quickly.

They did an amazing job from sales to installation. Chris detailed the best windows for my home and didn't try to upsale or sale me things I didn't need. I trusted his knowledge and ended up with great windows yet again. I will definitely recommend Wallside to anyone I know that needs windows done right.

I think this would depend on the crew doing the work

Like the dark cherry finish with our existing window trim. Very rich look even though not wood.

Very nice windows. Easy to work with.

I wasn't there when they were installed. They look pretty good.

The installation of our windows was very professional. The guys did a great job. I think they went beyond to make us happy.

Ease of working with this company. They work with you on scheduling: the installation crew is professional clean up is great. Installed 16 windows in 5 hours.

It was good except for a small things that they are taking care off

can make custom windows that others cannot

I would recommend Walside to anyone I know

The guy who came out to do the sales presentation for the windows I wanted to replace and to get an idea of what I was looking for was really knowledgeable, as he had been an installer previously. He had depth and knowledge on the product. Wallside Windows came out to check the measurements and make sure everyone was on the same page. I liked that extra touch to make sure everything was perfect. When the installers came out, that was the third measurement check, and the windows fit perfectly.

Good Prices and Warranty

Workers were on time and very professional.

The window that I had replaced was leaking water. Every time it rained it was leaking water and my house is 24 years old. I told the salesman that, and I had to sign a waiver regarding the new window leaking after it was installed. They took off the old window out, and we could see that there was water damage in the particle board, and that it may be a leak coming from above causing water inside. I didn't know what to do because the window was already out. They said they would put the new window in, and I said shouldn't wait. I spoke with the salesman, David Malseed, to see what the proper action would be, and he said to put in the new window and if a problem afterward, they would come back and replace the frame after the window was repaired. I was still concerned, but right now, I don't see any water damage or leakage. I am satisfied with the window, and it looks nice, and they did a good job. I am concerned with what the future may bring.

They were courteous and relatively quick.

It was a great experience. They came on time, were very professional, cleaned up after themselves, and were in and out quickly.

Not too happy. Installers used my new furnace outdoors as there ladder crushing top of fan cover and stepped on air vent pulling from house. Never mentioned to me..when they left I found it in bad condition. Frames not neatly framed together and some window screens have gaping 1/4 inch holes in bottoms..I especially ordered before end of special 50% of f but never saw discount.

Not all was finished
Has to finch myself

Will recommend

Getting a quote remotely was easy. Send pictures from your phone with some measurements, and you get a quote a few days later. The downside with this method is, no other options are given to you. I didn't realize we could get new sills. And could I have upgraded to triple pane? The biggest upside is that don't spend 3 hours with a salesperson who doesn't want to leave your house without a sale.

They were fine. The windows are great. I have purchased these for the last ten years.

I was not as pleased with the quality or installation this time.

The glass area was less than the salesperson led me to believe, and the construction crew did not do a good job cleaning up. The frame edges were thicker than expended.

The work they did on my windows and sliding glass door was the worst I have ever experienced. They rushed through the project so they could leave and go to another project. The spray insulation looks terrible and has bubbles in it. They sped through installing my sliding glass door, and it looks like a mess. The lock on the door was not installed correctly, and it just fell off right after they left! Some of the windows do not open and close correctly, and the seal on my windows looks bad. They forgot to touch up my windows and the amount of caulking looks terrible. I would never use Wallside Windows again. Someone came by to look at the work that needs to be corrected and made a list of repairs to be made. Then an installer came over to repair the damage but did not come prepared. The only issue he knew about was the sliding glass door, so now the repairs have been delayed again. When I called the customer service lady, she said, "well we are human" and I said, "well I paid $14,000 for a project that needs to be done correctly". So, now I have to wait another week for them to come back and do the repairs correctly. The insulation and weather stripping were not done properly. We are very unhappy and displeased. I told them I do not want the same installation crew back in my house. I paid them to do the job correctly the first time, and I saved up for years to get these windows done. I felt comfortable with Wallside since they were the biggest company around. I thought they would be the best, but I should have gone somewhere else. There was a guy on the job site that came by and looked at my windows and told me that he had just spoken to them to get new windows installed. I told him not to go with Wallside because I was so unhappy, and he cancelled his order. They were supposed to be here yesterday, but the person who came, only took pictures and did not give me a written form showing what repairs they would be making. There is a major lack of communication with this company. I wish I could rip my windows out and have another company install them. Some of them look okay, but most of them do not. They just rushed through my project and had another job to do, and it is very upsetting that they did not care enough to do a good job on my project.

From sales to installation, everything was friendly and professional. Well done!

Wallside Windows provided great service with great people to work with!

Very professional and knowledgeable about their windows and installation.

I had a wonderful experience. The salesperson that came out was great and the install crew were so friendly and professional. My whole house is Wallside and we have no complaints. Our door wall rolls so smoothly.

Shop around first.

The windows are very easy to operate and use.

Other than how expensive they are, I would recommend them. The payment plan does help, through my Wells Fargo card. That is why I could afford that.

The service was poor.

No.