Throughout the process, I was impressed with the knowledge and skill of all who were involved with the project. All communicated to keep me apprised and all worked steadily to finish in a timely manner. I’m glad I chose WES.
Yes! As with any job there were a few problems, but they we’re immediately addressed & taken care of!
I would recommend WES because the project was done right and in a timely manner. The finished product was worth every penny.
Very courteous, friendly and professional installers. Great experience during the whole process.
All your employees were great to work with.
Excellent all around. Arrived right on time and worked quickly and quietly and thoroughly.
I was exceptionally glad to see a young woman on the team. I assume you hire to performance standards and not to prejudicial standards. Keep it up and I'll keep recommending you to my friends. Excellent employees don't come in any one standardized package
No question the company will handle all aspects of the job with qualified and certified technicians.
Installation was completed in one day
Awesome service
I have already referred Washington Energy Services to my neighbor. They will be calling.
The team was very professional and provided excellent service
The timing of the siding was a little off.
WES offered fair prices, workers were on time and finished in the allotted time, including all clean-up. The technician instructed us on use of the new thermostat, which was very helpful.
Exceptional customer service from 1st phone call inquiry to installation to emergency fix, always super quick to respond and take care of the customer!
The job was done very professionally and on time.
The two teams that installed my heat pump and furnace were great. They knew what they were doing. They were efficient. They were friendly and they paid attention to detail and my house when we hit heat streak. This summer was cool and my energy bills are down.
This is the 2nd major project we have had completed by Washington Energy.
They were prompt and communicative and courteous and fairly priced.. I had issues with the first install and they came out and fixed it promptly
Professional, quality work. Resplvrd unexpected issues quickly and fairly
This company completed all their services above all my expectations, from the biding process to all the steps require to do the complete installation. I will also like to add that at the end of the installation I called the city to send an electrical inspector and a mechanical inspector, and both mention the installation was very clean and met all the qualifications.
The installation crew was courteous and on-site most of the time during the removal and installation of new siding. There were issues that occurred during the process which were pointed out and mostly fixed; we still have a few open items. Damage did occur from professionally mounted items falling and breaking during removal that the contractor refused to reimburse for, so suggest removing anything that could be affected. WES employees did all the work, except the gutter installation.
I was able to have multiple conversations to properly access if this was the right purchase to make. I'm very happy to have Paul Pfister as the point person on this project.
Excellent experience from initial consultation and bid preparation to advance visit by electrician prior to install. The install team was on time and worked efficiently, wrapping up the projects a day early. They were neat and clean both inside and outside the house. They were knowledgable and engaging. Was a great experience and I would highly recommend.
Trustworthy estimator and workers. The estimator was very honest and explained things thoroughly, unlike the other 6 HVAC companies I had contacted. The technicians worked really hard, one in pouring rain and the other in tight quarters in the attic to replace the furnace exhaust pipe coming out on the roof.
Excellent service as always.
The technical support (Wade & Dustin) did an excellent Job ironing out the challenges to make sure all the equipment fit in place and was code compliant. No surprises to address once the equipment arrived and the work commenced.
Excellent work from start to finish
We have been Washington Energy Services customers for over a decade now. They are reliable, professional, customer centric and competitively priced.
Team that installed my heat pump and mini-split units was outstanding !
The whole team have always been friendly and helpful with any problems we have had. That's why we wanted to return to them with our new Heat Pump. As we get great quality from them.
Great experience. The team made the decision to invest into an A/C easy. Super professional set-up and efficient and flawless execution. Very happy about the investment and just in time for summer. Am recommending.
Washington Energy Services did a great job installing my heat pump and took care of all the permits and rebates.
Outstanding service
Very good technicians and prompt service
In the past we have purchased furnaces from WA Energy and were very happy. Have always highly recommended them.
From sales to installation to clean up after, all the services met or exceeded my expectations. I had siding, windows, including sliding patio door, front door, and a gas fireplace installed.
This is my second home with Washington Energy Services products. We had 12 years of great service at our previous home & look forward to many years of great service in our new hime. I have and will recommend WES to my friends & family.
Washington energy is the best I couldn't have asked for more.
Great job!
Our overall experience with Washington Energy Services was exceptional. The technicians were professional and showed up on time. The technicians stayed most of the day and we are pleased with the new furnace. We had gotten three other bids prior to having WES come out. They provided the most complete and economical bid. We highly recommend their services.
I have already referred WES to a friend. I am extremely happy with the outcome. They have done a very professional job, and our project is not an easy one, covering 10 zones, 3 pumps, converting old radiant heating in a 115 year old house into a highly efficient ductless system providing warmth to this 12900 square feet house. Our earlier quotes had turned down this project. Kudos to the team especially Roman, Gabriel, Igor, Byron and the smart electricians!. They finished the whole project in 5 days.
We’ve been customers of Washington Energy for over 20 years. When it came time to replace our HVAC they were the only ones we called. We wouldn’t trust anyone else!!
Seamless service from start to finish.
I would have made it 5 stars except they do not reward customers for referrals. To me that is poor customer service.
Effective and timely communication. Technician was professional and personable. Project completed as anticipated.
The salesperson was very informative for AC. He was able to get us a rebate which helped with the expense. We are repeat Bryant furnance customers.
WES installed a new gas furnace in my home. They called ahead of time to say they were on their way in the window of time given us. They worked for several hours until satisfied. They made sure we could adjust the thermostat and had no questions. They cleaned up after themselves. The company followed up with a call and an email with some important phone numbers. I am very satisfied with my new furnace and the service.
it took 3 visits for the equipment to be installed correctly, and to be using the correct equipment
I was very pleasantly surprised at how smoothly everything went. WES met all expectations and then some. All the reps/technicians were very professional and great overall.