Materials and workmanship were first rate. Scheduling and communication was a nightmare
Recognized Excellence - I was impressed with all of the crew. Craig went above and beyond and never waiverd in his commitment to quality service.
Working with Weather Tek on our new windows was extremely easy from start to finish. Our sales reps name was Vince and he was very knowledgeable about the products and was so friendly along with his counterpart that took measurements. The crew arrived perfectly on schedule and immediately we felt comfortable and confident in their abilities. A few hours later and we have gorgeous new Weather Tek windows and I couldnt be happier.
Areas Of Satisfaction - My sale rep Vince Dattilo. He was very friendly and never pushy. Allowed me time to make my decision and helped me with deciding the best product.
Additional Comments - Thank you to Weather Tek for making my home complete!
the project met my expectation and more. Price was very competitive. Windows look great. The crew that installed them was super friendly and informative (and also fun-like they enjoyed what they did!). Did a great job.Ed the salesman was straight forward and told us everything to expect from what the windows would look like, install time and details.
Areas Of Satisfaction - The installation crew did a very good job. They were very interactive through out the process.
Areas Of Satisfaction - The windows look good and the process went smooth. Rick was very professional and quick to respond to questions. The installation team was all courteous.
Areas Of Satisfaction - I was most impressed with the crew that was sent, they were excellent. They were very knowledgeable and had crafted skills.
Additional Comments - I would highly recommend them to others. I very impressed bc my salesman Rick and one of the supervisors Dave, stopped by at the job site and were great people.
Wonderful experience. All team members that I dealt with were professional, friendly and courteous.
It was an excellent experience working with this company from the start to the end of our project.Very professional and police, efficient crew , windows installed fast, look great and no ess left. Would highly recommend.
Areas Of Satisfaction - Efficient, detailed and fast installment , good quality windows
We had a picture window set, a double hung window set and a front door replaced. We enjoyed all of the options we were offered as we refined our order. The installation crews were on time, knowledgeable, polite and professional. They updated us during the installation process and cleaned up afterwards. We would use them again and recommend them.
Timely install, great team. Answered all questions and took time to explain. Clean and efficient. Good value
Areas Of Satisfaction - I was most satisfied with how knowledgable the staff is and how organized they are when it comes to getting the work scheduled. I was also satisfied with the communication. I have been talking to Sharon, and she is very responsive. Eddie was good as well.
From initial visit to the final completion of the job the entire Weather-Tek team were both friendly and professional.
A very professional company who is good at following up. They also have great customer service.
Recognized Excellence - I would like to recognize everyone I worked with for their exceptional service.
Really listened to our needs and made great recommendations. Ed was great to work with. Excellent workmanship. There was a defective part and replaced it in a timely manner. They were great to work with and will be using them again for the rest of the windows.
Areas Of Satisfaction - I was most satisfied with the installation team. They were very customer focused, accommodating, and professional. They always kept me informed about things.
Areas Of Satisfaction - Product offering, seamless installation protecting surrounding décor. Performed in a professional manner and responded positively to all requests and installation concerns.
Areas Of Satisfaction - I was most satisfied with Weather-Tek Windows and Doors because they seemed to know what they were doing and I had no problems with them.
Very good communication, thorough and efficient in the installation.The entire organization was professional.Thank you.
We love our new windows. The quality and service was so great. They are willing to work with us to install Windows in the coming years.
Areas Of Satisfaction - No pressure and willing to immediately talk about project. We didn't have to sit through a long pitch and they stand behind their product.
Recognized Excellence - Eddie was amazing!!!! And our install group were some hard working men and very nice!
Sales Knowledge - Ed is very low pressure and knows his product line. Is very attentive to customers concerns. Gets right back to you if he is not able to take your call. Would definitely work with Ed again.
Vince, was easy to work with and always made himself available for questions.
We will call them again, for future projects.
From start to finish my project was completed flawlessly. Thank you!!
Additional Comments - I was looking for Great Lakes windows to replace 2 bedroom windows that were installed after the whole house was done with Great Lakes windows 16 years ago. I love the triple pane for the noise reduction from the outside and the windows are of great quality.
I would not hesitate to call upon Weather-Tek again. They are excellent and exceptionally nice installers to work with. The windows are beautful and the workmanship was excellent.Ed was very helpful in making my decisions.
Areas Of Satisfaction - The group of installers were very experienced. Great team of Tim, Craig and John to work with.Ed gave me excellent advice as a sales associate.