Just want to give a big thumbs up to Chris on a job well done with our door installation. Looks great and is a very well made door.thank you from Jeff and Karen from kewaskum.
I hired Weather Tight over local roofing companies because I wanted the best and was willing to pay more for their service. As it turned out, I payed for a subcontracted local roofing crew not Weather Tight employees. As far as I can tell, the local crew did a good job which means I could have saved about $10,000 and hired them from the beginning.
The gutter installation crew was exceptional. They took care of some minor repairs where the attached old gutter had left a hole in the siding. Very professional and finished ahead of schedule.
They were very professional. There was a lot of them. I couldn't believe how fast they took the old roof off and put the new one on. They all worked together, and knew their jobs. They all had their job to do and worked together perfectly! There was always someone there working. They didn't stop until it was done. I haven't ever seen such an organized or professional work crew. They had excellent communication with each other. There was never a mess on the ground while they were working. They did a great job cleaning up when they were done. I didn't find and debris in the yard after they left. It was refreshing to watch them work! I would highly recommend the crew!
Excellent workmanship and attention to detail. From the salesperson(s) to the front office to the work crew, everyone was exceptionally thorough, professional and hard-working to ensure we were happy with the outcome. We're very pleased and very happy that we selected Weather Tight.
Weather Tight was easy to work with from the initial meeting through the installation. Our sales rep was honest and thorough and the main office communicated the status of our project throughout. The installation of our roof was completed on the day scheduled and the dumpster and extra materials were removed the following day.
OK to share any comments below.
It was unbelievable how well they worked together.
Weather Tight a great Company to work with I love our new roof!
Weather Tight corrected everything correctly, efficiently and I am pleased with the outcome. The owner got a hold of me and was apologetic. He said that his company should do better then what they did, and he resolved the problem they had for a better future.
The experience was not what I was promised and expected. A less than professional crew showed up the first two days...crew attitude, workmanship, as well as damage to property was so bad that I refused to allow that crew continue on my property. A second crew was dispatched to the site. The shady tactics of the salesperson,the terrible first crew, the condescending attitude of a Weather Tight Corporation 'manager? (Mike)', as well as the obvious lack of communication as to what crew would do certain installations, I am far from happy with this job...especially for the total cost of the project. I was told that the job should take about 3 days...it took almost 4 weeks.
Areas Of Satisfaction - The foramen for the roofing crew listened to all my concerns. It was all done perfectly. I felt like it was collaborative.
Areas Of Satisfaction - I was most satisfied with the overall experience.
Recognized Excellence - They were all good.
Areas Of Satisfaction - I was most satisfied in working with the installation crew.
Recognized Excellence - I would like to recognize the foreman of the installation crew.
Areas Of Satisfaction - It was most satisfied with how quickly it went. It didn't take them long to do.
Areas Of Satisfaction - The installation went extremely well.
Areas Of Satisfaction - The installation crews did a good job. They worked very efficiently and knocked it out in a day.
Recognized Excellence - The window installer cleaned up very well.
Recognized Excellence - I think the man that installed it and my salesguy both did a really good job and I think they are really giving Weather Tight a good name by their service, workmanship, and professionalism.
Areas Of Satisfaction - The product itself.
Areas Of Satisfaction - The workers were really nice. The product itself is good.
Problem Resolution - There were no problems.
Recognized Excellence - The installers and gentlemen who came to repair all windows at the Kevin Horrigan household. They were very personal and informative. We really felt they had a genuine interest in our satisfaction of the product that was being installed or repaired. We have never felt more comfortable about a product for our home improvement than our Weather Tight windows. We feel your installers and people who repair the windows really have a huge part in helping us feel that way.
Recognized Excellence - The installer (can't remember his name) was great. Very courteous; called when he was going to be a little bit late; was willing to accomdate my schedule; and quality of installation job was very good.
Areas Of Satisfaction - EVerything else was great.
Areas Of Satisfaction - I was very satisfied with the quality of the windows.