OMG, thought it would be beautiful but our finished bathroom, bedroom, closet and sauna blew us away!!

This is our second time using GRB for a project and we have recommended them to many of our neighbors.

Certain details weren't tended. A $4,000.00 deposit was submitted for the work in OCTOBER 2023 and I was not informed until FEBRUARY 2024 that the SAME double window, installed in an adjacent room, was unavailable. I asked TWICE if the floor would be covered prior to demolition and was reassured twice that it would be. DISAPPOINTED, I had to ask demolition team to cover the floor, when I saw they were not going to do so, prior to demolition. I requested the room worked on be EXACTLY THE SAME as the adjacent room renovated by Perez previously.
Instead of researching the minwax or OTHER brand of 'rosewood' stain the ZAR brand was used that only offered a darker tint for the trim. Did 2% of renovation cost still cover design (details)?

They do quality work.

Paragon Construction Company did an awesome job on my home!

Excellent workmanship and customer focus

Although our project is still in progress, my husband and I have been very pleased with the level of professionalism and quality of work performed by Leo Lantz Construction to date. We can hardly wait to see the finished product and judging from what we have experienced so far, are confident the result will meet all of our expectations

I am pleased with my experiences with Paragon Construction Company. I will recommend this company to others. The jobs that the company completed at my home in 2023 and recently received positive compliments from neighbors and family. Their professionalism and completed jobs speak boldly for them.

Very Professional operation... Quality work

Great experience! Would definitely recommend to a friend.

Excellent expertise and performance. Outstanding subcontractors and Leo provides excellent personal attention.

Great overall experience, attentive to customer concerns. Honest and reliable price.

Based on our experience, we will recommend Paragon to anyone who needs the types of services they provide.

Concern For Needs

Concern For Needs - Absolutely understood our needs.

Follow Up

Follow Up - Scott and everyone else were responsive to our inquiries.

Professional & Organized

Professional & Organized - Very organized.

Schedule

Schedule - We were given a schedule. Deliveries of materials, etc. adhered to the schedule.

Project Manager Professionalism

Project Manager Professionalism - They used their expertise to identify problems (e.g., damaged sheathing) and developed appropriate solutions.

Communication

Communication - We received regular updates and were given access to Builder Trend for our account where we could check in.

Installation Crew Professionalism

Installation Crew Professionalism - Crews arrived on time and worked hard and long. The crew lead kept a list of things to be done in a particular sequence. They coordinated their work like a well-rehearsed ballet (without the tutus).

Construction Quality

Construction Quality - Extremely satisfied! Our new windows and siding are top quality. They transformed our house.

Areas For Improvement

Areas For Improvement - They did not fall short of our expectations in any area.

Areas Of Satisfaction

Areas Of Satisfaction - During the sales process, they showed us and provided thorough explanations of the best products and did not engage in upselling or pressure games. Communication was very good. They were responsive to all of our questions. The window, siding, painting and gutter crews were talented, experienced professionals who were clearly not willing to sacrifice quality for speed. They did not rush to get the job done. They took their time and did everything right. We appreciated that someone on each crew took photos of the progress each day and provided them to us on Builder Trend.

Recognized Excellence

Recognized Excellence - It would be difficult to select one individual. Everyone with whom we worked in the office and on site provided excellent service throughout the process.

Additional Comments

Additional Comments - In conversations with various members of the crews, we heard over and over again that they liked Paragon in terms of how the company operates. They stressed and appreciated that Paragon believes in doing quality work with quality products, which produces happy customers. We agree.

Easy to work with. all of the contractors are professional and polite. GRB is a great team to work with.

I am pleased with this organizations work ethic, vetting of customer needs process, attention to detail in their building techniques, and follow through. I am nothing but satisfied!!!
Definitely WILL recommend!!

Paragon will make sure you are completely satisfied with your finished project.

Easy to get in touch with Jeff. Easy to make changes as we went along with design of project. Did interview several builders but kept gravitating back to Golden Rule.

Paragon Construction Company was fantastic. They were consistently professional and attentive and we are satisfied with the outcome.

Areas For Improvement

Areas For Improvement - You guys didn’t fall short during the family room/ bathroom remodel. If at all possible, the contractors need to clean the area that they pass through as well as the room that they worked in.

Areas Of Satisfaction

Areas Of Satisfaction - Communication for updates/ schedule change etc. are done in a timely matter.

Current Referrals

Current Referrals - Not at this time.

Recognized Excellence

Recognized Excellence - All of you guys are exceptional, it’s hard to choose,

GRB lives up to its name - treating others the way they would like to be treated themselves. They will endeavor to build a quality product and ultimately, they will do what it takes to get the job done to your satisfaction.

Excellent workmanship, attention to detail and communication.

The work was performed top notch! The entire team was professional. Would hire Paragon for my next remodel.

Did a great job. Smooth communication throughout the whole project.

I would highly recommend Paragon Construction for any interior or exterior project. My project was an exterior project, but a friend of mine used them for an interior project and she highly recommend them to me. They are more expensive than other companies, but once they started my project, they worked diligently until it was completed. There was no time they didn’t show up for days and come really late and leave early like some companies out there do.

Concern For Needs

Concern For Needs - Scott listened to my thoughts on what I wanted to do and asked questions to better understand my wants.

Sales Solutions

Sales Solutions - Scott was very thorough. He gave me his thoughts on what should be done and showed me pictures so I could see different options and what they looked like. Since I don’t have a huge understanding of construction, he very happily answered my many questions and was very patient with me.

Follow Up

Follow Up - Scott kept me fully informed on next stops and following up on paperwork, etc.

Professional & Organized

Professional & Organized - Paragon Construction was extremely professional and organized from day one to the last day. The portal they use which access is given to their clients for their project is a wonderful tool for communication. It shows where they are at every step of the way, shows pictures of their progress and you can send messages to them.

Project Manager Professionalism

Project Manager Professionalism - The PM was very professional and courteous. He also had no issues with answering all of my questions and returning my messages in a timely manner.

Communication

Communication - Paragon Construction’s communication skills are excellent,

Installation Crew Professionalism

Installation Crew Professionalism - All of the crew was very professional and organized and very nice to deal with.

Clean & Safe

Clean & Safe - Yes, they cleaned up every day before leaving and protected the area.

Areas For Improvement

Areas For Improvement - There was a mishap during the construction of the extended roof. It rained overnight and the water came in through my bedroom ceiling. I would suggest when constructing a roof, covering the roof with a tarp, even though rain might not be predicted, as a precautionary measure.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, punctuality, friendliness, work ethic, professionalism.

Recognized Excellence

Recognized Excellence - Scott Faison and Kevin Fournier

We have already recommended Paragon to several people. Their staff and sub-contractors were excellent to work with.

Concern For Needs

Concern For Needs - Jeremy did a great job of guiding us in our decisions.

Sales Solutions

Sales Solutions - When we got our quote, we needed to modify so that the cost fit our budget. Jeremy was great at helping us decide where we could make changes to get the cost within our range.

Professional & Organized

Professional & Organized - Everyone we had contact with were wonderful, friendly and highly qualified.

Schedule

Schedule - Even with several problems, Zach kept us on schedule and got the work done as promised.

Project Manager Professionalism

Project Manager Professionalism - Zach is an excellent project manager!

Installation Crew Professionalism

Installation Crew Professionalism - Joanna, John and all the workers were very careful to treat our home as if it were theirs.

Recognized Excellence

Recognized Excellence - No - because EVERYONE - including office staff - were equally excellent. So shout out to all of them!