Communication

Communication - Communication masters. My pet peeve, and I couldn't find a thing to complain about!

Areas Of Satisfaction

Areas Of Satisfaction - Communication during the process was excellent with the meetings held on a regualr basis very helpful. It is obvious that they take pride in their work and want people to have a superlative experience with them. I especially appreciate the willingness to make sure that things are right even after the project is complete. Our home is beautiful - we love it and would highly recommend Westhill, Inc.

Areas Of Satisfaction

Areas Of Satisfaction - Job quality and responsiveness to problems was superb.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the job supervisor. He followed through the entire time, and made sure the subcontractors cleaned up after themselves. He made sure my cat and dog were safe, and that people weren't smoking around the job. He kept me updated with all the details. The meetings they had once a week were invaluable. If there was a problem, we dealt with it right away.

Areas Of Satisfaction

Areas Of Satisfaction - Lanny did an outstanding job of keep us informated and keeping things on schedule.

Additional Comments

Additional Comments - Tim went the extra mile to help us understand the project and develop the plan to get things done. Thanks to all the Westhill staff.

Areas Of Satisfaction

Areas Of Satisfaction - They are thorough, honest, skilled, friendly, and very detailed and competent people.

Additional Comments

Additional Comments - They are a fantastic company, I have never run across a company in this business that is so competent. They are great.

Areas For Improvement

Areas For Improvement - Nothing because they were fantastic.

Areas Of Satisfaction

Areas Of Satisfaction - Todd was spectacular. The quality of the work was also excellent.

Areas Of Satisfaction

Areas Of Satisfaction - Quality and site communication. Willingness to accomodate change and inovation while incorporating it into the existing schedule.

Areas Of Satisfaction

Areas Of Satisfaction - They were knowledgable, reliable, trustworthy, hardworking, and an incredibly nice group of people. The customer service continues to be outstanding almost a year later.