All in all was a great experience. All involved were knowledgeable and courteous. Excellent product, reasonable priced,
The only situation is that windows has just been installed.
Todd and his crew did a fantastic job. I was pleased with the outcome.
Installation was poorly accomplished: debris left all over the yards, gutters, porches, and roof; windows and sills, walls and furniture have caulking dripped and smeared over their surfaces; rain gutters damaged from ladder; new roof damaged from caulk and foam; gaps around windows; some windows seemed to be measured incorrectly as they do not fit; outside stone not properly prepped therefore window sits in opening off to the side; and the list goes on…
We were pleased with the entire process from contract to finish. Such a great improvement to our home! Will definitely refer others
Thanks to our entire team of professionals!
Window nation experience was easy, we got exactly what was promised in and ahead of the expected timeline. I would recommend them to a friend.
Knowledgeable sales presentation!
Great product. Everyone involved in the process of seeing that I got just what I needed were friendly, knowledgeable, and a pleasure to work with. On the phone or in person everyone treated me with respect and kindness. They kept me updated on what was going to happen and when. One of the best things is they didn't just disappear after the great windows were installed. I would highly recommend this company for windows.
It’s too early to determine satisfaction on the product and service installation. We usually wait at least 30 days after procuring a service or product before providing a review.
Everything was fine. I was happy with their service.
The installation went well but they did not clean the windows and some of the window sills had to be repainted to which (1) they were supposed to clean the windows (2) we were never informed that we may have to fix the window sills.
We liked the quality of windows. The installation service was fast.
Quality windows, but terrible customer communication. The main office seems to be in the midwest somewhere. I was never assigned a customer service rep, so it was difficult to get in touch with someone who knew what was going on. The one good thing was that the install team was very professional and hard working, and they cleaned up everyday and made a minimal interruption during the install. Overall, I'm not likely to go back to Window Nation unless they fix their communication problem.
They were great and made everything easy. Everyone we dealt with was very professional and made the entire process very easy.
Overall, I am not happy.
Beautiful windows, outstanding prices and excellent installation
The team as a whole were excellent and the window installers made the difference - they rocked it
Installation is horrendous
I did not receive the windows that I was shown.
The only problem I had was the man who called about the HOA; he bugged me every week. He was very rude. All he needed to do was send me a letter.
Cannot get them to repair screen that was installed with a hole in it. Had to come back and adjust 3 windows, 2 with air gaps that you could visually see daylight coming in around the window and the other one I could not open
Very professional. Excellent workmanship. Friendly people.
When the salesperson came in and showed me the product, but they did not deliver the quality of the windows that they showed me. The windows they installed in my house were totally different from what they sold me. The quality of the installation was not the best either. My friend received two free windows and I did not and paid a lot more than he did.
I was very pleased. There are so many good things I want to say about my experience. I had 3 companies come in, and Window Nation was my 4th, in which I was going to get or wasn't. From the beginning when Gerald came out it was the best. Daniel was calling to schedule with me, but he didn't but me, and it was great. The 2 guys that came out. Nick and Austin, made it look seamless. They were in and out, courteous, and absolute beasts. They made it look like easy work, but I know it wasn't. I highly recommend the experience I had with them.
They did really good, and they did what they said they would do.