Very happy with the whole process and the quality of Windows and the installation

I have had a couple of big issues with the installation, and the problems we have had they have not been fixed yet.

The windows are not done. The windows are not installed.

I am satisfied with the work.

The whole process was efficient and professional. Cost was lower than I expected, no up-sale pressure. Windows are great. Everyone I dealt with was polite and knowledgeable. Would definitely use them again.

Yes, excellent quality products were installed

Only problem we had was the installers were 4 hours late.

Once I received a quote and accepted it, I was kept very well informed on dates, times etc.

They were on time, efficient, and they stayed for 11 hours to finish the job.

2 men arrived ahead of the scheduled time and did 13 of 14 windows, done and cleaned up by 4. One window was measured wrong.

The installation service was terrible.

As nice as the workers were they really didn’t care about the quality of their work

I called 3 times for an issue with my screen and received no scheduled return for repairs,

It was the easiest. It was great! It was a gratifying experience. All of the communication with them, whether it was a salesperson coming, you know, and talking with me about it or it was the people who came in and did the actual precise measurement to make sure the windows would fit properly. All of the crew that came in and actually installed them. It was just very easy. We arrived at a price and there was some negotiation over that. I was happy with the product and I was happy with the people who work at home and donate.

I didn't like the way the salesman did things. I felt like I was at a used car dealer. The price started out high and finally got lower to the price that I got.

Start to finish they kept us informed and up to date. The installer was incredibly efficient and very clean. Great job!!

They have quality materials, friendly staff, and good prices.

good install, keeping touch with customers during the process

They were wonderful. I can't say enough good things about them.

Window Nation was efficient, on time, and they didn't screw around. They were in and out and explained to me what they were doing. They did a great job.

Professional, courteous,

Very professional window Buyingexperience

The only helpful individuals I dealt were the sales manager and the installer. There were multiple issues that caused a large need for communication. The sales rep I was told to go through stopped communicating with me after the second message (about a month after the consultation). After I called customer service multiple times and told them I wanted the job canceled due to lack of information and answers on all of the issues, only then did the message get escalated to the sales manager, who did call me back and answer the questions I had. Much of the information provided by the sales rep was also untrue. Typical sales tactics were used, which I was aware were not true during the consultation, but the benefits seemed to outweigh those. I was also told Window Nation used their own installers who were company-trained. This was also untrue (my windows were installed by a third party). So far the windows appear fine, but it hasn’t been a month yet.

Absolutely !!

The Window Nation sales representative was extremely helpful in explaining all the details and contracts. The installation was smooth and professional, and the house was cleaned impeccably.