From meeting with rep to finished project everything was top notch

Window Nation - Buffalo, NY was professional. The windows are great.

The salesperson was very friendly but did turn our “ estimate only” appointment into a sales pitch. We ultimately said yes due to our sales guys Brent being very knowledgeable and this was our 3rd window estimate meeting. If we hadn’t discussed projects with 3 other companies already I’m not sure we would’ve been pushed into saying yes.

08/06/24 installation of windows had several sills that had holes buckling on another and did not replace sill as instructed on the contract

It took 7days to do the window replacement of 21 windows that was scheduled for 3 days. The contractor showed up around 10:30 the 1st day ( Tuesday) with 1 helper and installed 3 windows. The next day showed up around 10:30-10:45 by himself and installed 4 windows. Finished installing the windows Friday. Didn’t finish the outside trim until Monday. We paid a lot of money for the windows and were inconvenienced for 7 days. I guess that’s what happens when you sub-contract the work to a contractor that works for Window Nation and Home Depot. While the contractors helper was doing the trim for 4 days he just sat in the truck or took off for a while and didn’t help him out to get the job done faster.

The consultant explained everything clearly, so we knew what to expect. He showed us samples and that is exactly what we got.

They provide wonderful service.

Window Nation did very good work.

I was very satisfied with the efficiency and how fast the installation happened. Also, the person who came initially to go over their options and procure the work was very professional and personable.

They did the best they could. They seemed to be pretty professional. I have another contractor in the house that isn't professional. They did a good job, but couldn't finish the outside trim. My husband messed up one of the windows and made a big hole in it. They had to do some work on that. It was hard for them to take care of.

The salesperson is extremely knowledgeable and did not pressure us in the least. Great value and many finance options for these windows. The entire process was easy and positive. We’ve had no issues.

Window Nation did an excellent job at understanding what my needs were, delivered on time, and did exactly what they promised.

They were very professional, from the initial presentation and windows themselves, to measuring, and to the eventual installation. All phases were very professionally handled.

Great! Arrived on time. Cleaned up when done. Windows look great.

I was not very happy with the installation. I like the quality of the windows. I wish they were full screens and not half screens. I told the guys that I wasn't happy with the installation.

I have already recommended them to friends. It was a great service.

I want to see how the windows do in the coming seasons, but up to this point, I am very happy with them.

Timely, decent quality, friendly staff, good follow up