Ordered a specific item, told it was available. Item we received was one I was adamantly against from the beginning.
My windows look awesome. I’m picky and the job was flawless. Fantastic job
We were pleased from the beginning with Peter, our sales rep, all the way through to the installers. We like the way the company operates; they don’t contract any of their work out to a third party. All the people you deal with are Window Nation employees. This is especially significant when the old windows are removed and any mold is found, they are not coming to you telling you how much extra it will cost to replace the rotted wood. Any unseen issues they encounter will be resolved at no additional cost. We highly recommend this company for the quality of their product and the knowledgeableness of their employees!
I was told that I had six months before I paid the first payment with no interest. After the windows were installed, I was told I only had three months to pay. That was why I agreed to it, because I had 6 months. They told me I was approved for six months. After the windows were installed, the loan company told me I had three months. I was not happy. They told me I was approved for six months. They even showed me on the tablet that it was approved. I was lied to.
Good experience from beginning to end. And we selected WN from several quotes. It’s only been a few weeks, but glad we chose them.
Have already recommended Window Nation to family & friends & will continue to do so.
The gentlemen were all quite kind, and everything went very smoothly.
The salesman lied to me about the warranty and I am extremely upset about that.
Window Nation did a very good job, and I was very satisfied.
Professional and determined to get job completed safely and accurately.
The quality of the windows and the entire staff is unmatched. What I was expecting to be a hassle was actually a pleasant experience.
We broke our project in half and explained to our rep why, we were having a baby in between and needed to get crucial windows done before delivery, and non-crucial windows done after hospital bills were paid off. In the short period of time between services, our rep changed, and items the first rep promised like price lock guarantee for the second half project were “not noted in our record”. That combined with the pressure to sign project two on the same day, as a loyal returning customer, made us feel very swindled and we lost trust with the company. Now that both services are complete, we’re having issues getting items fixed. Until the follow up service is complete, we can only give three stars at this time.
The installers stepped all over my flowers and bushes. I asked twice before install would that watch out for my flowers? Both person told me yes. They had no regard to my flowers at all. Tore my iris completely out of the ground. they never looked at the ground to see where the flowers were!!!!
Would highly recommend Window Nation based on my experience with them.
There is always room for improvement.
I feel a little rushed in analyzing the product that I received. It looks okay.
Installer didn't do a great job checking windows for functionality. Within a day issues arose that should have noticed if the installers checked the windows
The quality of the windows is excellent, and I like them and the way they put them in.
From the front end the sales man was honest and we felt comfortable that we canceled any other window company estimates we had scheduled. They were prompt in getting the measurements and the order arrived earlier than we expected. Did a great job. One window was ordered without a screen and they jumped on it to have one ordered. Still waiting to receive notification that it came in and arrange for them to come back out but I am confident that they will
Overall it was a very pleasant experience, no complications and no major issues. Everything went well, and looks great!
We had a great experience w/ Window Nation!
We can already tell a difference w/ the temperature in our Townhouse.
Everyone from Window Nation that entered my home was courteous, polite and respectful.
The professionalism of the entire team from start to finish was extremely satisfying we will highly recommend Window Nation to anyone looking for new windows in the Charlotte area.
The process was good and there was a quick turn around from the time I ordered to the installation. The people who delivered and installed were very professional. They are high quality. I have had the windows in for 2 weeks and I can already tell a difference in the house.
When given the estimate. The sales representative tried to give us two different numbers. The higher one is what he tried to sell us with when we were wrapping up. We didn’t realize the numbers were off till he had left. I’m glad we had 3 days to think about it and look at the numbers and reach back or we would have been highly upset