Everything worked out fine, it was great. They deserve a five, the workman was great.
Very friendly and professional sales rep and installer
While the original consultation with Bob Burns was very good, the windows themselves have an odd greenish tint to them, which I definitely did not expect. Additionally, while most of the windows only had half screens, there were four windows (all in the front of the house) that were supposed to have full screens per HoA rules, but they only came with half screens. The work order correctly reflected that they should be full screens, but that's not what was installed. I have been waiting two weeks to get the screen issue resolved and nothing is scheduled yet. This is a serious issue as I risk being fined by my HoA for not having full screens on the front of the house. Customer service has been absolutely horrible.
From sales through installation I was treated respectfully as they educated me about the products and followup care. The whole team was professional. I specifically want to commend the installation team, which I consider the most important part.They were knowledgeable, clean, thorough and left my house as if no one had even worked there.
Very organized and professional. My house was cleaner when they left after installation
David Woods is a great salesman and made it difficult to refuse the estimate for my windows.
Window Nation did a fine job of replacing door from start to finish. Am planning on using Window Nation again when I replace the windows in house later this year (2025).
The window Nation crew when they came to take the window old windows up but the new ones in they were quick and you clean fantastic just fantastic keep thinking on time they finished they cleaned up after themselves and thank you man they were done the best crew I've ever seen work together that in harmony
I have already referred several people.
I would recommend Window Nation to family and friends.
The two man crew was friendly, professional and efficient. Prior to the installation, WN informed me along the way how the ordering process was proceeding.
See my comment below.
They did a very good job thing you window nation
Would recommend Window Nation. From Salesman, to measure technician and installers, all very professional. Price is also very competitive.
Purchsed 9 windows for my home the screens are defective on all but 1 casement window. The installer never brought it to our attention. Its taking 2 wks just for someone to come out and look at it. Then they'll have to place the new order, which will most likely take at least another 2 wks. Then I will get a call that their in and have to make yet another appt. which who knows when that will be. They are paid in full, so I'm sure there will be NO RUSH! I'm figuring 1-2 mos. to get the proper screens to fit!!!
Delay in our project, it was supposed to be done end of last year and now it's April. They only came out to do half and wasn't aware of the other half and caused delay. They charged up without the project being completed and said they would not charge.
My experience with Window Nation was excellent from start to finish. The salesperson was very pleasant and informative. The installers were ver professional and did an excellent job.
I went with Window Nation because they were the only company to reach out to me about a quote within 48 hours. The representatives were always friendly. The price was a good middle ground between the cheapest and most expensive options. Our installation happened to be on the coldest day of the week in January, but I appreciated that they did not cancel last minute, and made their own cancellation policy for us very clear. The installers were respectful to my home, kept open communication with me for the entire project, and were kind to my homeschool kids who were watching everything they did. We have more work to do on our home; they'll be my first call again.
Window Nation was efficient and professional with my project.
door received was not as ordered. A change order for $1200 agreed to by Window Nation was not honored. I have not received it and no one from Windows nation has responded to my e-mails.
Overall great experience. We had four companies come out, look at the project and provide proposals. Window Nation's representative listened to what was important to us and provided the best proposal and price to match what we were looking for.
Installers were friendly and worked quickly to complete the installation.
They did not just sell me some Incredible windows, but gave me some Incredible prices on the windows as well! Installation was awesome and the detail on the outside was very satisfying!
They did a good job.
I was promised a free trip from them because of the promotion they were running at the time and I have yet to receive it.
Bad installation