The crew that they sent me was very respectful and knew what they were doing. They left the yard in the same position it was when they came. They cleaned everything up. If I could give the craftsmanship a 10, I would!
They were professional. Everything was done real well.
Very happy with the whole Window Nation experience. My sales person,Jeremy Dietrich seemed very knowledgeable and is the reason I choose to go with Window Nation.
I got a great deal and a good job.
The only reason I give a rating of 4 rather than 5, is because of the cost. Everyone we know is older, and the windows are expensive.
They did great work. They showed up on time, and they were fast.
Window Nation was excellent and they got everything done exactly as we like it.
Window Nation installers arrived on time. They were neat, efficient, and done a great job.
Great service and communication
The professional installers were great, but the windows came with both side of the windows moving with only half a screen, I am looking to get a full screen and can't contact anyone. The windows are great, but they just did not provide me with the screens that I anticipated.
The whole Window Nation team, especially Ryan and Rudy the window installers, was fantastic! My wife and I are completely satisfied with our beautiful windows!
overall, pleased with quality of product, work performed, and people/communication - Brian even called back, while he is on vacation, addressing an issue,
When the sales person came to my house he spent almost an hour on an 80+ page PowerPoint going over them as well as why not to pick other companies and the salesman asked 10-15 for us to leave him a good review because he has a child on the way. When discussing different ideas we had for the windows and what we may want to do it felt as if he was questioning what funds we had to spend on the project. We said we were thinking of a bay window and he returned and said "that will be very expensive for you guys." Which immediately made us not want to spend more money with your company. He spent a decent chunk of time going over how other companies do a "hire for day" contractors and that theirs are not like that, but the two installers showed up to my house in an unmarked rusted truck, only having to identify them was their window nation t shirt. A piece of plastic was laid down AFTER they walked through my house with their boots on multiple times. Once the windows were taken down both continuously smoked causing my entire house to be filled with the smell of cigarette. Cigarette butt's were left all over my drive way.installer had me sign paperwork before the work was even completed on the outside and still had another 30+ minutes of work to be completed outside. The installer put Xs where i had to sign and to put comments When the installers arrived to my house I was home alone (a female) and was told that "you have to have a lot of money to live out here" and asking me how much I paid for my home. It felt very uncomfortable being home alone with two males that are clearly hire the day contractors (since they were talking about others jobs with other companies) trying to discuss my finances and how much I paid for my home. After installers left I did let my spouse know and she called into the company and the response we got back was that they will fix the caulk but do not have a department to take care of the complaint. It was suppose to be routed to a manager and never was. Very upset with how the install was handled and the installers that showed up to my home and made me feel unsafe with the constant questions of my personal life as well as finances. The work that needed to be correct has yet to be completed. At this point I truly wish we never used this company due to the lack of professionalism that was shown.
They did an excellent and great job.
Just want to let you know how I really love my windows
We have already recommended Window Nation to a friend.
They are outstanding windows. They exceeded my expectations and did exactly what they said they were going to do and more. I am completely satisfied.
Excellent install
The installers were professional and very efficient
Yes I would
Excellent communication from start to finish
Great job, installed earlier than expected. Fast efficient, clean inside and out. Thank you .
I was pleased with the information they gave us on the windows, the salesperson explained everything real well, the installers did a good job, the follow-up was good, and any issues were taken care of in a timely manner.
Fast and efficient
There’s particles inside one of my window panes and the felt seal on the window has already fallen off on another window
Excellent job done.
Window Nation did a superb job.
Everything was pretty much perfect. The installer, Mike, was fantastic, nice, and courteous. He did his job very, very well. Mike let us know everything he was doing. It was very pleasant. It took a long time. He didn't get frustrated, stuck with it, and did what he had to do. It was perfect.
Their installation team is amazing, professional, and tidy.
I was under the impression from the estimator that The siding trim would be removed and replaced by WN but the installers said they weren't doing it.
This is one of the best experiences I have ever had with a company. The whole staff was professional. From the time of our first appointment through installation everyone was courteous, follow-up was fantastic, install was fast and the guys completely cleaned up and took everything away! Windows came in faster then expected and the company followed up to make sure we were completely satisfied. Highly recommend!!
I tried to get an answer as to the energy star certified vs. energy efficient, thinking I had purchased energy star certified for all my windows. The sticker on the window indicated it was not energy star certified in northeast ohio. The picture window had different ratings than the double hung ones.
I have been a customer of Window Nation since 2016. I first had my front door replaced, which at that time was the original door from 1905. I was so impressed with the quality of workmanship that I decided to slowly replace the windows, which were also original to the house. As of today, 16 windows have been replaced. I would recommend Window Nation to anyone!!!
I’ve already recommended Window Nation to one of my neighbors!
Window Nation was respectful and courteous with our time. Daniel Marfeldi was very knowledgeable and helpful. 10/10 recommended
Everything went well for us.
I always choose them. Their service is always top-notch.
A mistake was made in measuring that was initially hard to get someone to admit. And Window Nation made me pay some of the cost because of their bad measurement. However, they did replace the windows after I paid some.
Still waiting on my rip screen that you guys riipd
yes would recommend
The crew was professional and did a fantastic job
I was very happy up to the time of the final installation. I an not happy with the continuing phone calls and e-mails about my satisfaction. I indicated I was happy so stop with the constant follow up questions and surveys.
They were very professional and thorough.
I was happy with the work that Window Nation did.
Love the new windows! Exactly what we hoped they would be and more! They are so beautiful and definitely cut down on exterior noise. Excited to see the energy savings compared to our older windows. Thank you!
I will never recommend Window Nation. They never finished the job, and it's been a month out. When I call, nobody calls me back. Nobody has reached out to me.
4 out of 18 windows dont close all the way or lock so far not sure if Id recommend .
Fast, courteous employees very efficient and cleaned up what little mess was made. Very caring about respecting my condo.
I am happy and impressed with Window Nation. My installer was the most meticulous person. He was like myself as a builder. He was very efficient.
Start to finish - great communication, expectations and experience. Job was don’t right and they were efficient and courteous. Will definitely consult WN for next project. Thanks Mike, Thor, AJ and Kim