Was a great experience from A to Z. The team was knowledgeable and informative. We are pleased and satisfied with the whole process
They are a bit pricey but good quality.
The Window Nation salesman was very experienced and knowledgeable about the windows that I purchased. The window order was very timely and was given details throughout the entire manufacturing process. Finally the installation process was very thorough and they did a tremendous job, especially going above and beyond to make sure I was satisfied.The overall experience with Window Nation was great and I would recommend them to others in a heartbeat.
The process from start to finish was easy and painless, everyone was helpful and answered all questions I had about the project.
Overpaid for windows that were scuffed up, locks were chipped, and pieces were missing. Our representative said he was going to put a work order in and never did. This has been a terrible experience and we would not recommend window nation.
The quality service is good, and the workmanship is excellent.
Disliked the installation process, installers never used a level. Had to be called back to finish the trim that was not flashed but painted instead
I am likely to recommend Window Nation because from beginning to end they were very professional and kept me informed throughout the job. They were really good and constant professionals.
I had several bids, but the sales rep was so knowledgeable and great that he sold me on the presentation.
Our experience with Window Nation-Philadelphia (area) was a positive one, from beginning to end. The Sales, Installation, and Customer Service team members that we interacted with were professional, courteous, knowledgeable, and customer-oriented. We are very happy with the Window Nation windows that we had installed and would highly recommend Window Nation to others!
This was the only company that my experience was above my expectations.
I am very pleased with my windows, so far they are wonderful and if I get my other ones replaced in the future, I will definitely use Window Nation again
I was very pleased with my windows. They did a professional job. They were very courteous and explained a lot concerning window products.
Installers were not going to clean the windows after install. Through the sales person the install manager reached out to me and stated he would send a tech out to clean and inspect the windows. The installers made an attempt to clean the windows but did a lousy job. Never heard from the install manager. A week later 8/13/2024 I contacted customer service and they said they would email the install manager about my complaint and if he did not get in touch with me the next call them back. Today no call from the install manager, so I contacted customer service again. It depends on who you talk to you and get a different story.
The windows were installed smaller than we were told. They said they would take up 3/4 inch on each side, and they ended up taking up 3 inches on each side. We were also told that we were getting a 6 panel window, and ended up getting 8 panel windows. When we spoke to the salesman about this, we were told that we signed a contract and that it was our fault because we did not understand it.
During the sales meeting, there was some expected pressure to sign a contract, but once excellent financing terms were reached - the process was flawless. Continual updates and notifications of the project progress, the installation started exactly when scheduled, and the installation crew was top notch. The windows are exactly as promised and look great!
Windows and installers were great!
Installation of windows was good. However sprayed insulation/caulk dripped onto my siding
Will recommend to anyone.
They arrived on time, had suggestions and cleaned up after themselves just fine.
I am happy with the windows, but there is a capping issue that has not been addressed. My recommendation of Window Nation will be determined based on how my issue is addressed. So far, not good as it has been almost a month.
after confirming the order - window nation took too long for installation - almost 2-3 months - never expected such a delay
your buy 1 get one free is a scam. you don't get one free. you get so much taken off. 6 windows originally was costing me over 9000.
I would definitely recommend Window Nation to my family and friends.
We were satisfied with the service. The project is still incomplete, however, as we are missing one screen. The install team wrote a report about the missing screen on the downstairs bathroom glider and to expect an email. Two weeks have passed and still no email. I reached out to our sales rep and he said to keep him posted if it doesn't arrive after a few weeks.