I believe the price is about 30% higher than the quality of the product
Still missing one window. The one installed was incorrect. It was stained/frosted glass which was incorrect.
Windows already producing condensation and there's a draft.
Grace is a phenomenal sales person.
Due to the number of windows I needed to replace, my project required two visits. When the installation crew arrived, we had some issues. The machine they used blew my circuit breaker and started smoking, which scared us quite a bit, but everything turned out fine.
Everything has been great so far with Window Nation and we are happy with our updated windows. I would recommend Window Nation to anyone considering or needing an upgrade.
Great communication scheduling was adhered to
I was very pleased with everything Window Nation did for us.
They made the project very simple for me ! Just had to schedule the appointments and tell them what I wanted to do and they took it from there.
They were quick, easy to work with, knowledgeable, clean. My windows are gorgeous
Too many lies to get me to commit
I was recommended by a friend. Your referral program is misleading.
The entire experience was pretty terrible. The installers messed up a wall, a door frame and a window frame. They installed the door wrong and told us it was fine. Had to have someone come out to fix it....Literally could never get someone on the phone to help us. They also broke a bench I had out in front of my house and never said anything...I let the company know and no one has ever come to fix it. I won't recommend this company to anyone and I'm sad that I now owe so much money for a shitty job. The installers also left nails in the yard and in my driveway...
The installers were on time. The windows are really nice. I am feeling no drafts. My installers were very professional. Thank you Window Nation.
Great quality, they reduced the outside noise, and look great.
Already did recommend to neighbors
We were very happy with everything from the appointment to assess to the completion of the installation of the 6 windows we ordered. All of the people we dealt with were wonderful, professional, and excellent at explaining everything that was being done. We highly recommend Window Nation for anyone that needs window or door replacements.
The service was excellent. The price was high. I should have shopped more.
Window Nation made it a smooth process throughout. The sales representative arrived before time and was a delight to work with. The windows were ready to be installed before time. The installation crew answered all my questions and was extremely professional. I definitely recommend them and would have future work on my house done by them.
No one has contacted us about the closeout punchlist- door hardware is wrong!
The team was very professional and did a great job. The windows look great and function great.
I had 6 windows installed in my bedrooms. when the salesman looked at my windows, he saw that I had mini blinds up. when the man came out to measure the windows, I had mini blinds up. when the men came to install the windows, they asked us to take down the brackets that held the mini blinds up. At no time were we told that after the windows are installed, it would not be enough room left to hang the brackets for the mini blinds. I called the customer service first thing Monday morning (the windows were installed on a Friday). I told them that because of a piece of trim that was put at the top of the window frame, I was not able to hang my brackets. I asked if they could send someone out so I could show them the problem. It took them two days to respond to me and then they asked for pictures instead of sending someone out. I was very disappointed with your customer service. I just spent over $7000.00 and I couldn't get someone to come back to my house! I send the pictures and after a couple of days they call and say that it is nothing they can do about my problem. I am sure that we are not the first people that got windows and wanted to put mini blinds up! I must say that i have brought windows from Thompson Creek and I can call them any time with a issue and they send someone right out to try and solve the problem. I will be in the market to buy windows for my first floor but I will have to really think about who I will buy them from.
I have no comment.
We were impressed with every aspect of our experience. Our salesperson, Mick Powers, was very personable and very knowledgeable, advising us of our options. Our install team was the best in the business. If we ever need any future work done, we would request them.
Salesman said and showed video of a treatment for mold that they applied before inserting the new window....I watched them install my kitchen window and double windows in living room...they scraped remains from old window and immediately inserted the new one...nothing applied!
The workers were fantastic and the quality of the work was exceptional.
I had a very bad experience.
The whole transaction was smooth from sales to install.
My experience was very nice from the presentation of Kevin explaining and showing us different widow choices and payment plans to the installation process. The installers were very courteous and kind, they also left my property very clean which I really appreciated it. Also I want to give Phil a shoutout for coming out and fixing my doorbells that the installers could not fix. Thank you again Phil.
Have already recommended to two people
The install and product quality is superb. I would not recommend my sales representative
The salesman told us window nation would be doing our install and talked up the importance of ordering from a company that does their own install and then come to find out it was a third party. The paperwork was incorrect and not sent over and the installer needed us to leave work a few times to come to the site as he wasn't given instructions from window nation.the windows shown were not what was installed. To top it off I've been calling the company since 10/15 for the branch manager who hasn't returned my call. It's very frustrating. Terrible customer service. I wish I could change my review I was forced to write on the spot to get a discount on the windows. I'd give the salesperson the lowest score and not write the nice things I wrote in my forced review.
Already have !
The salesperson was very knowledgable, the pricing was right, and the installation crew was very professional.
I had an issue of wrong measumemts
I thought the service was very good.
Excellent service and quality work, they know what they are doing.
Right now waiting to see how Window Nation will correct the problem with the window (main window).
I have concerns about Window Nation when it comes to Customer Service and Installation. They measured 4 windows, 2 sets of 2 that were the same size, and 2 windows came in at the wrong size. I had to spend 2 separate days at home for their mistake. I also know, based on standards for installing windows, the gaps left around the windows were incorrect. A supervisor promised to come out during the second installation, but never showed. I will look elsewhere for future needs, and most likely won't recommend this company.
They did an excellent job with my windows.
From the initial window estimates through completion, I was very satisfied with the salesperson and installers. The windows look beautiful, no mess, and it was done in one day. I would highly recommend this company.
From beginning to end, the experience and customer service was outstanding regarding installation of 2 sliding glass doors.
From start to finish the service was prompt and efficient. It was so smooth and easy getting our new windows installed!
It was a great experience. Very happy with the process. No problems.
I would recommend Window Nation to a friend as they came up with an great solution to a difficult project. The price was good and the installation team was excellent.
Thank you for helping improve my home and completing the window installation process so quickly and as scheduled.
We would recommend. Good company.
Window Nation came to measure and took the wrong measurements. I had to wait almost a month on the windows for the front of the house. People could see I had windows that didn't look alike, and I wasn't pleased.
The window has a lot of problems and they never responded.
First time they send 3 wrong size windows had to wait 1 month for new windows then 1 window had a crack in it.