The representative I had was not accurate in his sale. I was expecting a lower price and I did not get the price they discussed with me at the point of sale. That is an issue with me.
The crew took care of everything and made sure to clean up after their work, and took the time to show us how the windows worked.
Installer were great to work with. They did a great job.
The sales rep was cordial, took the time to explain what we were getting.
Great product! Great workers. No mess cleaned up and took old window and slider with them
Installed a broken window, promising it w old be replaced, two screens are missing & shoddy finishing on windows.
They performed well, and I am satisfied with their work.
The windows were great, but there were many problems with the sales and installation.
The presentation is not really what the company provides. It is not what the real product is. I am not satisfied with that whatsoever.
I have no complaints about the windows themselves, but the service was extremely difficult.
I would recommend Window Nation to anyone because the did everything that they said they would do. Very professional group!
The installation crew was excellent on time . Pleasant . Worked hard . Clean up very impressive . Highly recommend vitals& Alex
Every employee that I interacted with were extremely pleasant, patient and knowledgeable
They did everything perfectly.
The energy savings was immediate, no longer have a drafty door with cold glass. Install was quick and clean. I wish I did a better inspection while they were there, noticed some damage to the trim afterwards
Professional and polite. Not pushy sales answered all my questions and offered quality product.
I'm still waiting for things to be completely done.
All areas were excellent. The installers worked very hard to replace 7 windows in 1 day. The results are perfect for our house.
They were very convenient with the weekend installation.
Solid experience great product timely installation and competitive pricing
They did an awesome job.
The windows were good.
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The process from sale to installation was relatively straight forward. We did have a miss-understanding with respect to two picture windows that were replaced as we originally believed we would be able to keep the existing windows and only replace the exterior panes. Unfortunately, we also had 3 windows arrive for installation which were the wrong size which led to a delay in completion of the job and the need to replace the original windows which had already been removed. The install team did a great job keeping the inside clean, but we have found many screws and nails around the exterior of the house. All in all, the windows are a dramatic improvement over the old windows and have made the winter much more comfortable in our home. The windows themselves seem to be solid, but there is a difference in finish quality around the corners, with some windows having rather sharp edges. We also had to re-order three screens due to holes created during install - not a big deal, but somehow the first time they were re-made they were the wrong size, which required another visit.
I ordered my windows in June from the experience of the sales lady Carolee messing up on the order, all the way up to installation (12/6) why did it take 6 months to get the windows and install?? Then, my Condo association requires new installation windows and I signed a waiver for one room (dining room to be replacement) but the other windows were not done new construction and I know this after watching the sliding glass door be installed as they did do new construction there but for the bedrooms, they shaved the new construction windows down to fit as replacement windows. I am also getting draft in windows and shouldn't since these were just installed.