When it first started, everything was great I thought, but I found problems, and I am working to get those addressed. I am a little put off by that.
Quality windows, guys clean up after themseles
The Rep.Calvin was awesome! He was so very
knowledgeable, insightful & through. The install crew led by Jose, was very hardworking & dedicated!
The men who were here to install my window
Knew exactly what they needed to do, no problems,
No questions.
Professional, nice, and hardworking
My experience with Window Nation was great from sales to install.
The crew that came out to replace our windows, they removed all the old windows at the same time. Leaving six large hole in our home. They also propped the door open. This allowed bugs to enter the house. According to Window Nations ad, "For your convenience, only one window would be removed at a time". The trim is not equal on both sides and silver showed at the seams on many of the windows. My plants were also trampled in front of my house.
I do love the windows very much.
The windows look great and work great. We are very happy.
The quality of work was really nice.
Rich,Richie, and Dane did a great job for us. They were willing and able to use our existing trim. It made all the difference in the finished look. The windows let in so much light and are easy to open and clean. They were very careful around our landscaping and flowers. The cleanup was thorough.
Windows seem decent, but the installation left some things to be desired.
Front looks beautiful, back yard windows have problems with window wrapping
The pricing was alright, everything else was good.
I was satisfied with the product. Cleanup was excellent.
In a nutshell, terrible. Here I sit 2.5 months later with broken siding and a new window not working (they have finally ordered one) and 2 that were incorrect egress for inspection, and all the caulking was bad on 3 windows. That has been removed and then they left and it has not been finished and I have not had a call since.. WORST experience with a contractor/company ever. All the trim looks shitty, these are not well trained craftsmen, they are day labors with maybe one guy with 3 years experience on the crew babysitting the rest.
Frame initial scheduling call for consult, to sales consultation, measure and install, and followup after all aa sinstalled we find the Minnesota Window Nation crew was professional, timely, and even worked through the items that arose during install. The install crew did a great job problem solving some install issues and actually cut down my existing jambs to ensure proper insulation and install:)
So far we are very pleased with the patio sliding door and new 4 new windows in our townhome.
Thanks to every are for making the process a breeze!!!!
Windows are low grade and they do not stand behind their product!!!
I have already recommended Window Nation to several neighbors.
Our sales guy, Ben, was prompt, knowledgeable and friendly. He kept us up to date through the process, and gave us a good price.
We had a great experience with Window Nation and especially with Josè and his crew for the installation!
I have been trying to reach someone to get information on my request to get the caulking redone for my new windows. I get no response. If there is anything you can do to help me I would be grateful
up front on everything on questions i asked
I would probably recommend window nation but would let people know my experience with the whole process. I would be honest and truthful with how things went. Everything was going smoothly till the install. But overall I am satisfied, just feel things could have gone better at the end.
The crew was very detailed. The installation went very well. They finished the project very quickly, and the cleanup was good. The cleanup was neat. and satisfactory.
Maybe 60/40
From the start the call center had my address wrong.
Our initial sales consultation was supposed to las 2-2.5 hours, but dragged on for over 3 hours. They had to send 2 different measure techs, one of which seemed to have no idea what he was doing, spent the entire time on his phone asking someone else questions, damaged our trim with a crowbar and left a sawdust mess. Our installers showed up earlier than scheduled, before we had a chance to move furniture, get our kids on the bus and for me to leave for work. They blocked the driveway with their truck and started unloading, then had to move everything so I could get my car out and leave for work. A few days after the install we noticed a shim protruding. We contacted customer service and had service scheduled the next week, but no one ever showed up. We contacted again and were told it was a miscommunication, and rescheduled again and finally taken care of. I have now reached out 3 times regarding a cracked handle on our sliding screen door and have yet to hear back.
Overall, the project went well, the installation crew did a great job and were very quick and accommodating even given a couple issues at the beginning. The end result is great and I'm very happy with the window. However, the sales process ruined the entire experience, and it's something I never wish to experience again.
I had a patio door replaced, the old one was 30 years old and very leaky. I absolutely love the new patio door. NO LEAKS!!!! The door is beautiful and the locks are strong. I'm very happy with the quality
You sign a contract, but do not get a copy from the salesperson. He leaves you with only a work order. Lots of info on the 14 pages. Finally, after stating I did not have a contract, I was sent an electronic copy. Some people might not have computer & printer to accommodate that. The installer was good. I was leasantly surprised after reading many dissatisfied customers. But the installer was to collect my payment, so I had to give him a check with my banking info or a credit card number. Not a good business model. Another surprise was a 1.5% charge for using a credit car.
Exceeded expectations in quality, installation and service.
At present we have been waiting 2 months to get trim put into our house as they originally ordered the wrong size
poor quality product finishing compared to other options. incorrect (or deceptive) installation timing, which is bad in a Minnesota winter. offset by very good pricing.
absolutely! i was very pleased with the entire process and cost.
We had a really great experience all the way through, from beginning to end.
I would 100% recommend and use Window Nation again!
Great windows but the screens are not tight at the bottom.
I was very pleased with everything. I could have gotten it done cheaper but I don't know if the quality would have been as good.
They were very professional.
If anyone asks me about new windows I will recommend
The windows are great. Everything went great with the installation. I would recommend Window Nation. They have good quality materials. The workers were great.
I was very pleased with the installation of my door. The workers were organized knowledgeable and clean. Work was done in a timely manner and it looks awesome!!
I am excited to finally have all my new windows installed. I especially like the fact that I don’t have to take my screens off to wash my windows.
Overall great process beginning to end.
once final payment was made, seems I am no longer important. The issues have yet to be corrected.
My experience started largely positive and then took a quick turn for the negative upon install. Sloppy work and missing information about some of the install materials that would end up being used.
Window Nation - Minneapolis was honest, and they came through.
They measured our windows wrong; when they came to install them, they were too big, so we had to reorder to get them installed. There was just a small delay.
The sales representative was very knowledgeable and did an excellent job! They need more sales people like her to do business.
They were efficient getting it done as well as doing the inspection.
They were very professional and did a very awesome job in bidding and follow up. They kept me informed throughout the process of the order being completed to when the order was here. They installed it within a day or two. I am very happy with the results.