Our salesman Kent Miller was not very knowledgeable and either lied to us in order to get a sale or needs more training. The management team very helpful and as of now has corrected our salesman’s failure. Install crew very nice but didn’t do a very good job cleaning up after themselves-left debris all over yard and took longer to install and wasn’t done correct the first time.
My email address is wrong. I am not Michael Helton, my name is different. I was provided confidential quote, account, and financial info for this individual despite repeatedly being asked to be removed and that the email address is incorrect. I will be leaving 1 star reviews everywhere for this business, it is obviously incompetent.
They did a good job.
Great experience every step of the way. When the installers arrived they did everything agreed upon with the sales rep, were very efficient and careful with the items in my home, etc, they claned up well afterwards and did a great job!
I felt the communications provided by Window Nations from the scheduling the first visit through the installation were well above my expectatio
The price was reasonable. They did exactly what they said they would do.
The customer service sucks and the sales team will not respond to phone calls when asked to.
Very satisfied from start to finish
I am pleased with the whole process from start to finish regarding my new windows. Everyone that I dealt with was polite, knowledgeable & did what they said they would do when they said they'd do it. I love the difference the windows have made inside & outside!
Everything that has been told to us by Window Nation has been done when they said it would. Everyone we have dealt with has done above what they said would be done and exceeded our expectations
Staff were friendly. The work was excellent and they made sure we were completely satisfied.
I would definitely recommend Windows Nation to anyone looking to replace windows. The job was done with no issues.
I have told several friends about my new windows.
I mentioned who I had install them
I would recommend Window Nation to anyone who asks.
Our sales rep, Roy Moser, was great throughout the process explaining the window functionality and helping us with a change to one of our windows and making sure we got the best deal and understood all of terms.
The scheduling team was great to work with and sent helpful reminders about prep for the install crew.
The installation crew was top notch in my opinion. Friendly, professional, fast, but with a keen attention to detail and making sure each window was installed correctly. They took the time to explain the functionality of the windows by demonstrating to us how they work. They cleaned up thoroughly after they were done and walked through the house with us when they were finished to make sure we were happy. They waited a beat outside to double check that we didn’t have any further questions before leaving. Excellent service!
Interior quality of the install and finish of the windows is poor
The entire process was so simple. Kent was great at explaining everything about the product and giving me payment options. It took the gentleman no more than 10 minutes to take measurements for all the windows. Peter, the installer, was very efficient and courteous of my home. I’m very happy with the end results!
We already have recommended. I work at Lowes and tho i get a discount, I have no buyers remorse. I tell my customers about my experience with Windows Nation as an option to consider.
After replacing 26 windows, I’m concerned that I may have made the wrong decision. Overall, I am satisfied with the outcome right now, but I’m concerned about long-term durability of the retrofit design and initial issues that I’ve encountered. Window Nation has followed up to address issues. So, they deserve credit for good customer service and the windows do look nice.
Very efficient very professional
They were professional, knowledgeable, and very friendly.
Our Sales Rep Kent Miller was professional and courteous, and very detailed about the product and the process. The installation crew did a great job and the windows are beautiful. The price was in line with other quotes, and we would recommend Window Nation to anyone in need of replacement windows.
Window Nation did a great job. They came in, did what they were supposed to do, and were professional.
The windows were delivered and installed on the day we set up. The installers were very polite, explained things well and got job done as I was told they would. Very professional! The windows look great and have made my home more comfortable! They look great as well
I am pleased overall and would recommend Window Nation to others.
Overall was pleased with how installation and quality of product
I would not recommend Window Nation- Nashville, TN. They damaged my floor, hid it with a rug, and have not responded to my requests for help in the matter.
The installation was quick and the installers were very friendly.
Fast and Quality workmanship
The old windows were ripped out with a crow bar damaging both the outside bricks and a window sill. One brick was knocked completely out and glued back in place with clear caulk. One window sash was broken during installation. Window Nation only wants to send someone out to assess the brick damage at a time that works for them and not the homeowner. I have left both phone messages and texts with no response. Would NEVER recommend
Excellent presentation and great job installing.
The estimate process was helpful and our salesperson was much more courteous than the salespeople from the many other quotes we received. Thankfully, our instillation went smoothly (even with some bad weather) and the installers were professional too. We are very happy with the product and our choice of Window Nation.
I couldn't be happier on how the entire process went, how respectful they were, and their professionalism.
The quality is outstanding; it was done in a timely fashion, and the rep was very knowledgeable about the job.
Quality is good price is reasonable and sales representative was good at explaining and demonstrated windows and the installation crew we had was awsome .
They were polite and answered all our questions
very well quality work done fast & right!! I love mine‼️ all was explained & shown to us , any questions answered! Thanks
We told the installation crew we were not happy with the caulking. Installation manager scheduled a time to come speak to us, but he never showed up.
I am waiting to see how my issues are resolved before I can answer.
It was the most organized, efficient, and determined crew of people I've ever seen. Everything was done remarkably, and left absolutely no trace, like they've never been there. They told me everything that I needed to know, and they were just working, working, working until the job was done. It was fantastic. I enjoyed them being here.
Window Nation- Nashville, TN provided professional service from A to Z.
My window won't lock, the latches don't align. This needs to be corrected
The process of getting new windows & transforming the look of my home was so easy! From scheduling an inspection, measuring to install took only 6 weeks.
Very good experience
Window Nation did an amazing job.
I am very satisfied with the windows and the installation.
The installer came on time and were polite. They cleanly removed my old windows without causing any damage to the window trim. The team did a great job installing and cleaned up after themselves.
I have all good things to say about Window Nation and Emanuel, my installer. Very efficient and knowledgeable and pleasant in voice and manner. I already can feel and hear a huge improvement inside my home. My daughter agrees with the improvements. Thank you to all staff whom I dealt with during my transaction with Window Nation.
We’re really happy with the windows and had great experience with everyone involved.
They provide good quality work and service.
Depends on if they ever finish the job!