Install team was courteous and professional. Windows look great.
To be honest the people who do installations are the best and well organized and timely and very clean.
Everything I was told would be done was done. The installers had to take down the blinds and reinstall after the new windows were in place. This was a huge help for me. All was completed with no damage whatsoever.
The entire process was seamless and a joy to work with! In today's climate where Customer Service is non-existent, Window Nation goes above and beyond to ensure the Customer is completely informed, satisfied, not to mention a quality sales team, install team and product!
This is the 10th project we've done with Window Nation. I would recommend them to friends and family.
The quality of the top of your line windows is not even sub par. Broken seals, frames not lining up. Gaps that let in air and light are just the beginning. The install labor is also a problem as several of my windows won't even latch to lock. I'm extremely disappointed to say the least.
A bit expensive for vinyl windows, but quality work and communication.
Very friendly love my windows they followed up on everything during the process
If asked I would mention.
for the price i would not recommend.
Great job!
Sales person was very knowledgeable and the installers were very professional
We've recommended to 2 neighbors already! Please work on your initial sales reps (see comments #3 and #18) but the rest of the experience has been great!
This is the first time I hired a window company to replace my old windows. I am very satisfied with Window Nation's work. The sales person, Tim Mason, was very nice, patient and professional. The installers were very efficient, too. They kept the working area nice and clean. I will definitely use Window Nation to replace my other windows in the future.
They did a professional job.
Window Nation is largely the sales arm of Vytex Windows. Vytex produces what appears to be a pretty good vinyl window, double pane, with argon filler. In my case Window Nation employees installed them; often Vytex employees do. The installation was pretty good, though there was no replacement of rotted frame as promised -- the installers basically cover what's there with new vinyl, making part of what they do purely cosmetic. We are waiting for one window adjustment to be made. The total price was reasonable.
They were efficient and they can come and work in my house anytime. If I needed help I would hire them to come and work for me. They were very good.
I am likely to recommend Window Nation to a friend because they had great customer service and technical skills.
The representative on the sales side met with me in a timely manner. I would have like to had all samples of the windows available at the time the rep was present. The cost of the windows were double what I expected based on advertisements.
Project from estimate to install was seamless. Installers professional. Quality products. Excellent warranty.
We had an overall great experience with Window Nation from start to finish. Communicaton was very good and windows were installed earlier than we expected.
Window Nation was extremely professional and helpful throughout the whole process.
Installed the wrong part. Left trash in my back yard and my son stepped on a piece of stripping
I like the product. This is my second time using the company. They are a bit pricey. The installers are first-rate.
I have already recommended to several neighbors, one family of whom has already committed to getting new windows through WN.
Window Nation was efficient, on time, respectful, and I love the work they did. The installers cleaned up everything well and my new windows are beautiful! I did not put any curtains or blinds on my new windows because they are so clean and beautiful that I just wanted to look at them.
The workers were timely and did an excellent job
I have already completed a nice review of Window Nation, the salesman, and the instAllation crew. What bothers me now are all the emails and texts you are sending me asking for a review. Take this to your leadership: One comprehensive review should be enough, why do you feel you need to hound dog and bombard me almost daily for a review. PLEASE STOP or I will never come back to you for Windows!!! I going to call Joe Soda and complain.
There were no surprises from the initial sales meeting until installation.
Window Nation's customer service was great!
I wish I had called Window Nation earlier. For several years I kept calling companies for estimates to enclose my patio. All others only replaced existing windows. My screened patio had to have special size windows because of existing supports for the floor above my patio.But Windows Nation's representative was able to design the custom windows to match the casement windows in the rest of my home. My Husband and I Love our new patio room. It is so much cozier and livable all year round.
From sales to installation every step was on time and professionally done.
Great job
Window Nation did a great job in a timely manner. Overall, it was a great experience.
Customer service experience was not good
Beautiful windows, and great installers!!
I am a little bit uncertain because I expected that Window Nation - Northern VA would fix my window frames as well. It turns out that is not part of the contract. I was disappointed that they did not mention it to me while doing the estimate and the sale. I relied on them to give me that information, but they did not.
The whole process of getting new windows through Window Nation was very satisfying and easy. The sales rep Chris Dobbin was very personable and thorough. They came out to do the measurements a few days later. And a few weeks later we had 12 new windows installed. The team was very efficient and had completed the entire installation in 3 hours. They cleaned up after themselves so there was nothing left to do. Impressive!!!
The quality and installation were well done.
They provide excellent customer service.
This was, overall, a really well-run project. It was well-managed and communication was strong throughout.
From time of contact, very good communication from sales staff, installation group and follow up from everyone to make sure that I was happy with everything...
The guys were very friendly and efficient!
Recommended to me & I will do the same.
Yes I would highly recommend
I think they did a good job installing the windows and the windows are high quality. We had an issue around the windows, we received windows we did not order, and it took a while to get that resolved.
Fast, responsive, job done right. Can’t ask for more.
The windows are a game changer!
More expensive than I expected.
We are Window Nation repeat customers and are, again, extremely pleased with our entire window purchase. Starting with Mr. Boda, the measure technician, great installers to supportive staff communication, we could not ask for a better result. Our previous experience with the company made us go back to them. We are happy to recommend Window Nation to neighbors and friends. This is a terrific company who cares about customer satisfaction and product quality.