Very happy with the team and the company.
Our door came with no rollers. It was made for our home and came with no rollers and the wrong handle. It didn't have the safety bar.
The installation crew was very nice and kept things clean. However, the window is not anchored to the roof rafters as we were told it would be to prevent sagging over time. After further inspection I would have preferred that the molding for the window been placed flush with the perimeter of the window for a cleaner more professional look. I am not sure about the level of customer service that will be provided especially because Harley Magden reached out on the morning of Thursday 08/22/2024 to inquire about my experience and the same comment was relayed, I have yet to hear back from anyone. The installer promised that the window would be fine and no warranties would be voided.
I would definitely recommend them.
We are very satisfied with the experience
Service and installation exceeded my expectations. And the price was much less than competitor bids I received.
We love our windows! The job was done in one day. I would highly recommend Window Nation!
This company was recommended to me and I will do the same. I can’t say enough about my satisfaction with the product and the team of installers.
I am pleased with the look of my sliding patio door. It is a heavy door, easy to open and close. The process from sales to installation went well. I would use Window Nation for any future project in my home and would recommend this company to anyone in need of a patio door.
From the beginning of the estimate to measurement to installation everything went smoothly. Very courteous and professional.
All the guys were very nice & professional! Gave me all the information I needed about the windows, installers were very thorough, nice & showed me how the windows worked after installation.
Good price. Good quality.
Was a great experience from A to Z. The team was knowledgeable and informative. We are pleased and satisfied with the whole process
I thought it everything was great, but their prices are a bit high.
When they put my windows in, there were 2 people. The person in charge did a good job. The other person was kind of struggling, but he did what he could do. I had to call Window Nation back because there were certain things that had to be corrected. The screen had a hole in it. They took the blinds down, and I couldn't get them back up. I had a water damage project completed before Window Nation came out. Window Nation kind of messed up where that work was completed. They cracked the spackling or something on the inside. I have reservations about that. They had to fix the locks on the windows. One window wouldn't open. They had to come back and fix that. I had to move all the furniture twice because they had to come back for these issues, and that was irritating. It is hard doing that. I asked them to check all my windows. They sent another person out to correct everything. Everything is fine now, but I didn't like that I had to find the issues that were not correct before they left out. I had a sensor on my window on window in my bedroom, and I can't find it. I am wondering if it was stuck to the old window and got taken away. The windows look nice, but the issues should not have had to be addressed. The lead installer didn't tell me how they function or work. The Vytex employee came and completed and corrected the issues. I am fine with that. I have referred two friends to them, but I said I wouldn't do that anymore because of my experience.
I will not give Window Nation any kind of recommendation. See below Why
The quality of the doors are great and installers friendly
No
From the beginning with Josh, our sales rep, to the end with the installation, project updates were constant, and the end result was great
The product is outstanding, beautiful windows. The workers were fast, leaving everything clean. Getting it all done in one day. I highly recommend this company.
I didn't like how we were pressured into siding the night the salesman came to hour house.
Clear communication throughout the project. Knowledgable salesperson, polite measurer, and a nice install team.
Window Nation Portland has a super nice and professional crew. We are super happy with our new windows.
They are a bit pricey but good quality.
The crew was fast, efficient, and professional.
I really like the work they did.
From start to finish, Window Nation gets and A+ I am happy to recommend them to anyone looking for window replacement!
Service was excellent.
Of all of the window companies I called - Window Nation was by far the best.
The Window Nation salesman was very experienced and knowledgeable about the windows that I purchased. The window order was very timely and was given details throughout the entire manufacturing process. Finally the installation process was very thorough and they did a tremendous job, especially going above and beyond to make sure I was satisfied.The overall experience with Window Nation was great and I would recommend them to others in a heartbeat.
I am very happy with their service from the beginning through the end. Professional and helpful. The windows that we had were very old and is incredible how different the house looks now.
The process from start to finish was easy and painless, everyone was helpful and answered all questions I had about the project.
The process was easy. All the people involved in my project were very professional and had high social skills.
Everyone was courteous and efficient. A remodel pleasantly done.
Super fantastic! Everything was awesome !
I have recommended Window Nation to several of my friends.
Everything was wonderful from setting up times for measuring and installation
I would not recommend window nation
Very easy process, fast install, great service.
I am happy with the service, and it was smooth. I reached out to the sales representative, who helped with my initial order. I contacted him again a little over a year ago when I ordered ten windows and sent him a text to let him know I needed five more windows, and he was great. I thought it was a seamless process. There was no hassle and not a lot of contact, which is what I like. Most of the process is done through text. I received my documents and scanned them to send them back.
I do not feel that they were transparent with the installation. I am dissatisfied with the service provided.
Overpaid for windows that were scuffed up, locks were chipped, and pieces were missing. Our representative said he was going to put a work order in and never did. This has been a terrible experience and we would not recommend window nation.
I would recommend Window Nation to anyone. From start to finish, they helped me feel comfortable with my purchase. I was very pleased with the outcome.
The installers were completely educated and understood the process of installing windows. They informed me of everything they were doing and were overly clean very professional
From meeting with rep to finished project everything was top notch
Quality product, great installation
People have to be cautious of Window Nation during installation day. The sales people and that process was fine and the installation we had snags, there was sloppiness during the installation. I would recommend the customer be there at all times during the installation.
Both workers were polite & professional. Cleaned up all debris. I am very satisfied with their job.
I suspect they use illegal aliens. They’re crew couldn’t speak English well, except one person who did the talking and that individual could barely communicate.
Window Nation - Buffalo, NY was professional. The windows are great.