Window World of Baton Rouge are fast and efficient.
Very satisfied
They did a wonderful job. They did what they said they would do.
They were awesome. The service was awesome and I love the warranty. The guy that I talked to was very helpful.
The only thing that I would suggest improving is better coordination with calling ahead of time to give a window of time for the day of installation versus the installer calling the day of RIGHT BEFORE coming to your home. This is very inconvenient when you aren't aware how to plan your day for us working stiffs that may have to coordinate time off from work to take care of this.
Overall I am satisfied with the quality and work completed.
Rush job, installation done in the rain, told estimated arrival time would be around 10am, I called the supervisor at 1pm due to not hearing any updates of late arrival. Workers showed up at 3:30pm and completed 14 windows by 7:20pm. Destroyed bushes/plants by two windows. Installed window with plant branch sticking through window into the house. Female worker notified other worker after I notified same worker. He shrugged it off as no big deal. Female worker yanked on the branch and broke it off while standing in the house. Piece is still within window frame as the window was being corked as she yanked on it. Poor rush job without any concern.
Quick and efficient installation.
Efficient, great communication
It was really easy from the initial time when Mr. Jimmy came out, to the installation. The turnaround time was about three weeks so were happy.
Although I love my new windows, we have had to have Window World come out twice to fix issues.
1. Lock broken during installation and there was no replacement on the truck to fix prior to completion of installation. Spare parts should be on truck for small fixes like this and customers should not be left with an unlockable window for over a week.
2. When removing the transoms from my home they damaged the sheet rock and never told us about it. Again we had to wait 2 weeks for this to be repaired only to have them spackle it and left me with having to repaint the room. We should have been notified of the issue prior to installers leaving the site. We should have also been compensated for having to repaint an entire wall/room.
3. Numerous window screws have been left on the ground around my home. Policing of work site should be done better.
Overall the quality of the windows we love the attention to detail is severely lacking.
They were very thorough and right on time. I'm very satisfied.
This was a new investment in my home. Product and installation crew were outstanding! Very pleased with them!
Very professional from the sales person to the installers.
The installers were very experienced, courteous, and responsive. They did a good job, and I am happy with the completed project!
We were very pleased with the installer. He was very professional.
Needed 4 large 72X72 windows as 60 year old windows were difficult to open and not energy efficient.
Without a doubt! Great job!
Put em in my house in 2017. Amazing workmanship. Made a huge difference in sound and energy cost
Very good customer service.
I felt that Window World of Baton Rouge was the most reasonable. They had the best quality at reasonable prices.
I wish they would have cleaned my windows before they left.
I was completely satisfied with the whole process. The speed of replacing the windows was amazing. I also love the quality.
The team that was assigned our installation was a husband and wife . They were very nice and professional and definetly not afraid of work !
Great company, great installation