Not only do they stand on their windows, but they stand by their customers. They called me easily four times to check that everything was okay. There was a little bit of gooey stuff on the upstairs window, and they actually even offered for someone to come out and do that for me. I was treated like family when they were here. I am going through a lot medically, and the workmanship, the kindness, and the laughter that was in our house that day was just wonderful. My dog even felt it. Normally my dog barks at people, but he was just right in there, he could feel it. I feel like they have employees that stay for a long time because they are a company that people can really stand behind. We found out that it is transferable to the next owner and if someone throws a rock through the window, it is a good thing to know you wouldn't have to call your insurance company and pay a deductible because you stand behind your product. The heat gun transfer and touching your hand to the window demonstration was amazing. When you sit in the sun right now, you don't get that heat, which makes me almost wonder if they were blocking out the rays like they should.

They showed up on time, and left with fantastic results.

They did a great job. The cleanup and everything was good.

They did efficient work and a nice job. The installer explained everything and was very helpful.

They worked with me on the pricing, and explained in great detail everything that was happening.

Window World was not the cheapest but we trusted our salesperson Michael Hartley. We are very happy with the triple pane windows and already see a savings in cooling bills.

My wife and I had a GREAT experience with window world, from sales, Brandon the installer, and staff checking in on us even when I called had a few questions Tiffany, Lucille was very PLEASANT to speak with also.

I have used W.W. before this project and didn't fail me for this project either!

Everything looks beautiful, and the windows are custom designed. However, one window had the wrong size screen, so I am waiting for them to replace that.

Window World was fabulous from my first encounter with Michael to my last encounter with the installation crew!

Window World makes the whole process from buying new windows through the install process so easy. I have never had a problem with them.

The men were very nice and professional. Would definitely recommend.

Work was completed in a professional and timely manner.

Very good excellence

The two installers Barry and Fred very good did a great job 👍

The salesman did a very thorough demonstration of the windows.

The installation crew was a pleasure to deal with and completed a wonderful job.

We have used Window World several times in the past and have always had a great experience! This time was no different. Great product, expert installation and a warranty that can't be beat. Our installer was very efficient, knowledgeable and personable .

There's a film on my window from whatever they put around it, and it's kind of ugly. I have to get that cleaned. I had to have another person from Window World to come out and adjust the window because it wasn't put in correctly and wouldn't lock.

Window World was very honest and easy to work with. They were also really helpful in getting me the price and products that were necessary for my project.

From sales to install very professional

Problem with communication for the installation time arrival

Price and quality is what keeps me coming back

We had a good experience from my initial call to the installation of the windows and doors. Everyone was helpful and knowledgeable and made the entire experience very easy.

The installation went smoothly. My only complaint is that there is no owner’s manual for the door.

I was very pleased with the entire process from scheduling an appointment meeting with the sales rep and the tech crew that installed the windows.
Overall a very pleasant experience.

Everything about my experience with Window World was positive, and I am very happy with my new windows.

The windows are a good quality for their price

All of the windows in my house have been replaced by Window World. I am very happy with my purchase!

It is a good window, and that is it. It is done, and that is fine.

Great experience beginning to end. I purchased 5 windows. Sales man gave me a transparent, detailed, documented estimate . He was knowledgeable & no high pressure. He took time answering questions. The installer was professional, courteous, clean. Good customer service from the office lady. I checked 3 other places but the wundow worlds no sales gimmick impressed me along with what I've already stated. Other 3 didn't come close.

Everything from the initial meeting with Joe the salesman through the installation was top notch. I would recommend them too everyone.

Nice product. If I ever replace my windows I would call Window World.

Speedy work, quality materials, good follow-up

Exceptional service and product

All facets of process were good the installer Mike was FANTASTIC! Never have had such quality work ( have had good work but never as good as this)!

Window World did a great job.

Price was high for 7 windows

The salesman, Dave, was very polite and educational. He was very traditional in his approach to making sure that everyone was aware of everything. He was very professional and nice.

Windows are worth every penny. Great investment for our home

The technician was awesome and he did a great job.

The company never stated at the intital presentation (when the salesperson came to my home), follow-up text messages or in the contract that a permit was needed to install the windows. I only learned about this when they informed me that the windows were in and they were waiting on a permit. I ordered the windows in December 2022 and in March 2023 they started a conversation regarding permits. It was not until I filed a complaint with the BBB and Ohio Attorney Generals office that miraculously within 12 hours of filing both complaints, the permit arrived.
The windows are very nice however, when family/friends/neighbors ask, I'll share with them the above story and let them make their own decision to contract with Window World.

This is best window installation company ever from the salesman who was not pushy but helpful and to the installation guys who were very thorough and professional.

I am a fan of Window World, just not of the Window World of Cleveland. Great installation and sales, poor repair and replacement. When you need work, they are not so good.

We were happy with the installers, and they treated us like family. Very friendly and professional.

The whole experience with Window World was professional and efficient. We feel we really got the best value for our money by choosing them …
Awesome job!