My wife and I had a GREAT experience with window world, from sales, Brandon the installer, and staff checking in on us even when I called had a few questions Tiffany, Lucille was very PLEASANT to speak with also.

I have used W.W. before this project and didn't fail me for this project either!

Everything looks beautiful, and the windows are custom designed. However, one window had the wrong size screen, so I am waiting for them to replace that.

Window World was fabulous from my first encounter with Michael to my last encounter with the installation crew!

Window World makes the whole process from buying new windows through the install process so easy. I have never had a problem with them.

The men were very nice and professional. Would definitely recommend.

Work was completed in a professional and timely manner.

Very good excellence

The two installers Barry and Fred very good did a great job 👍

The salesman did a very thorough demonstration of the windows.

The installation crew was a pleasure to deal with and completed a wonderful job.

We have used Window World several times in the past and have always had a great experience! This time was no different. Great product, expert installation and a warranty that can't be beat. Our installer was very efficient, knowledgeable and personable .

There's a film on my window from whatever they put around it, and it's kind of ugly. I have to get that cleaned. I had to have another person from Window World to come out and adjust the window because it wasn't put in correctly and wouldn't lock.

Window World was very honest and easy to work with. They were also really helpful in getting me the price and products that were necessary for my project.

From sales to install very professional

Problem with communication for the installation time arrival

Price and quality is what keeps me coming back

We had a good experience from my initial call to the installation of the windows and doors. Everyone was helpful and knowledgeable and made the entire experience very easy.

The installation went smoothly. My only complaint is that there is no owner’s manual for the door.

I was very pleased with the entire process from scheduling an appointment meeting with the sales rep and the tech crew that installed the windows.
Overall a very pleasant experience.

Everything about my experience with Window World was positive, and I am very happy with my new windows.

The windows are a good quality for their price

All of the windows in my house have been replaced by Window World. I am very happy with my purchase!

It is a good window, and that is it. It is done, and that is fine.

Great experience beginning to end. I purchased 5 windows. Sales man gave me a transparent, detailed, documented estimate . He was knowledgeable & no high pressure. He took time answering questions. The installer was professional, courteous, clean. Good customer service from the office lady. I checked 3 other places but the wundow worlds no sales gimmick impressed me along with what I've already stated. Other 3 didn't come close.

Everything from the initial meeting with Joe the salesman through the installation was top notch. I would recommend them too everyone.

Nice product. If I ever replace my windows I would call Window World.

Speedy work, quality materials, good follow-up

Exceptional service and product

All facets of process were good the installer Mike was FANTASTIC! Never have had such quality work ( have had good work but never as good as this)!

Window World did a great job.

Price was high for 7 windows

The salesman, Dave, was very polite and educational. He was very traditional in his approach to making sure that everyone was aware of everything. He was very professional and nice.

Windows are worth every penny. Great investment for our home

The technician was awesome and he did a great job.

The company never stated at the intital presentation (when the salesperson came to my home), follow-up text messages or in the contract that a permit was needed to install the windows. I only learned about this when they informed me that the windows were in and they were waiting on a permit. I ordered the windows in December 2022 and in March 2023 they started a conversation regarding permits. It was not until I filed a complaint with the BBB and Ohio Attorney Generals office that miraculously within 12 hours of filing both complaints, the permit arrived.
The windows are very nice however, when family/friends/neighbors ask, I'll share with them the above story and let them make their own decision to contract with Window World.

This is best window installation company ever from the salesman who was not pushy but helpful and to the installation guys who were very thorough and professional.

I am a fan of Window World, just not of the Window World of Cleveland. Great installation and sales, poor repair and replacement. When you need work, they are not so good.

We were happy with the installers, and they treated us like family. Very friendly and professional.

The whole experience with Window World was professional and efficient. We feel we really got the best value for our money by choosing them …
Awesome job!

I would recommend but explain frist about my project from start to finish

I felt and still feel that the salesman was either ill trained, or deliberately took advantage of my senior citizen mother. Additionally, he sold her a product that was the wrong size for the door we wanted to replace, and they have had two other people come out, and they have all tried to get us to pay more money and the replacement doors were also not fitting correctly. The installation process was sloppy, and I am going to pursue legal action.

Window World had great communication. The installer was professional.

The worker we had was hardworking. He did an excellent job from the start to the cleanup.

I would definitely recommend Window World over several of the competitors. The finished product looks great, the prices are more reasonable, no gimmicks and installation scheduling is faster.

I recommend Window World to my friend within six months of installation.

Very happy with communication and customer service.

They did a very timely installation and it was an easy process.

Very professional n highly recommend

all good, thank you