The installers were very nice and did a good job.
Please with all phases.
Sales process was straightforward. The install itself was good and fast however that was also the problem. Had a little communication leading up to their arrival and had to check in myself for updates. By the end of the install it look like the team just wanted to leave as I’m sure they were tired, and it was the end of the day; however, several sloppy patchwork, destroyed landscaping and other items that needed repair were never mentioned. I had to follow up with them. That could’ve been a lot smoother and communicative versus just trying to sign the documents to get out of there. Would I recommend window world again? Sure, but I would just make sure a customer was very in tune with the quality control of the installation.
Custom window good. Warranty windows good. Wrong window on doors and cannot re-hang shutters. Told the window is ‘standard’ size. Now told to get new shutters and will be reimbursed.
This is the 2nd time I ordered Window World because I split up the house on the amount of windows I wanted installed. I have been pleased with their service. The sales rep was very thorough and the crew was respctful.
I would have paid more for a cleaner install experience.
Solid service, from the initial sales call to the final install.
The workers showed up when they said they would. Quickly got to work and did an amazing job. They made sure to cover the surfaces and cleaned up when they were done. They took the time to show me how the windows worked. All the workers were polite and very professional.
Your company and installers did a great job with you windows in my bedroom. I love them. It’s so quiet in my room now thanks again.
Professional installers, quality installation and straight forward.
We are happy with the windows, but I think some people might not truly appreciate the wider frames
The service and quality have been the best!
If you have a house from the early 80s with original windows, these will be a major improvement. Window World had the best price by a mile. Just be prepared to do some touch up after they leave. We had a spot where the drywall paper pulled up and then the corner of one of the sills broke. They did patch both, but I'll probably do a more permanent repair. But given how much less expensive they were than everyone else, it's a small price to pay. The windows are installed well, and they inspected each one with me. Never so much as raised an eyebrow if I asked them to redo some spot of caulking or adjust the operation of something. Overall very pleased.
Excellent team (from sales to install), love the windows
The crew heavily damaged my walls and ceiling, both doors on install, improperly installed the threshold floor piece, and a security camera and didn’t even tell me they damaged it. We even believe they cracked our kitchen tile during the install cause it wasn’t broken before the work.
I'm not sure if you will use WW again.
Window World was friendly, professional, and got the job done neatly and quickly.
Excellent product better than expected, installers were very professional, friendly and fast!!! I was impressed how fast they installed my windows and patio door
I had 18 windows from the 1960s replaced. I received several bids. All the bids were either outrageous or had disclaimers that opened the door for additional charges. A coworker told me to try Window World. She stated they had great luck with them and were so satisfied.
They came out, gave me a drive out price, ordered my windows and then installed them.
The cost was about a 3rd what the other "big name" company quoted. The windows are quality and look fantastic!
After many conversations, emails, and text, our door was ordered and delivered. However, it took four months to get it here.
I had a great experience with Window World! The estimate I received was reasonable and customized for my house. My 60+ year old aluminum, single-paned windows were terrible for sound and didn’t hold any air conditioning. There was an immediate noose reduction and I can already tell the temperature in my home is more consistent. The installation team we’re efficient, neat, and personable.
Highly recommend this company if you’re looking for windows. Great price, great service, great people!
The communication with Window World of Dallas/Ft. Worth could have been better. The price was good.
Did a lot of damage to areas during install. Need to fix a lot of areas now. Installers not very careful.
I thought I'd see savings in energy consumption, and I'm not seeing any.
They were very easy to work with from the salesman to the installers. It was easy and thorough.
I am very satisfied with everything, so far.
Easy process and have already recommended to several people.
Recommend company for quality windows, but would likely recommend different installers.
I have already recommended and will continue to do so. We are extremely pleased with our sales person Zach and our project manager Geral. They did such a great job and we are very happy with every aspect of the process
There have been many problems. We had some damage done that has still not been corrected. We ordered a door that came in a month after the windows were installed and also came with incorrect hardware. A couple of the windows do not look very good, have brought that to WW's attention, but still no resolution. One of the windows failed the town inspection and it's taken a month for the replacement to get installed. The billing is also very hard to understand, it doesn't match the quote we were given when we signed the contract.
They did great work.
The customer service was great from start to finish!
We've already reccommended Window World and Clayton Huff to family members and friends. Overall the experience has been very good. The fulfillment was frustrating in various places but we are now done and like where we have ended up.
The guys were very courteous, and the lady with them cleaned it up better than it was before
Poor experience all around.
The windows are beautiful and easy to operate. My house is noticeably cooler, quieter, and brighter. They are very attractive from the inside and the outside. I am very satisfied with Window World and the windows.
Customer service is great. The communication on what we wanted was easy to work with.
The whole process was very professional and well done. Also the cost was substantially less than the competition. However the best thing was the salesman Marty Cummings. I can’t say enough good things about his performance.
Great quality windows and fast
Installation
Price and quality of windows is good. Communication could improve and did not clean every window.
They did a fantastic job, and I am very pleased with the outcome.
We used WW in our personal home and also decided to use them for two of our rental properties. They were super. Communication was good, the sale was an easy and focused process, the installation crews were nothing short of amazing. They arrived on time, were super-efficient, took great care with our items/homes and the clean-up was fantastic. We have referred them to friends already who also have completed their install, and others are asking for the information. Our home looks great and we LOVE our new windows. Thank you!
Installatuon is less t han professional and lacks quality, workmenship. T he dooes have not been used and are hard to open on one side. Door and screen installed off track
Excellent product, price and installation
The customer service was excellent from first contact all the way through installation!
The whole experience was efficient and well organized. The windows are of good quality, and the price is lower than most of the competitors.
I always use window world
affordable and efficient
I would recommend Window World