Very pleased with the salesman and his explanation of everything windows of Window World, appreciated the workmanship of the men who installed the windows, their professional approach to their job, cleanliness and politeness.
This was the third time I have used Window World for Window upgrades. They have been great all 3 times
The entire process was easy. From the salesman going over our options to the installation crew demoing the old windows to the finished product and review on how to operate the windows.
Window World is reliable, dependable, and does an excellent job at a good price.
Top gun service!
I have already referred them.
We are very happy with our windows and everyone we worked with was excellent
From the initial consultation through the finished product, we are very pleased.
Excellent
Easy estimate process, super easy install. Professionally done.
It was a very good experience. Smooth, quality window and installation. Great sales experience. Worth recommending
Definitely, great experience!
I would have liked to have seen a supervisor more involved and not dependent on me to call on issues. They had to come back and caulk the whole house because that wasn't done. The supervisor was here for the first part of the installation, but he left and wanted me to sign off on the job. I am not a siding expert, so why are they putting that off on me to sign off that the job was done correctly? Also, the siding installers were waiting for the window installers to show up and while they were waiting, they were sitting on my lawn mower and eating. I don't think they should do that with people's personal property. When the installers had to come back to caulk, they brought their whole family, wife and kids. Window World needs to supervise their workers and not put that on the homeowners. We love the siding, though. It looks nice and they are good at their craft.
I would like to see a supervisor be a little bit more involved after the installation takes place. We really like the salesman and the product. Where the work is concerned, I think that the supervisor needs to be a little bit more involved instead of waiting for the customer to call. We had to call back two different times to get the issues fixed. There was a 2 by 4 that the installers had to put in the wall because the space work was different between the outside opening and the inside opening. That didn't get done right. There was a screen missing on one of the windows. It would be nice for a supervisor to come out and check all the windows installed because they are supposed to be the experts in the field, not the homeowner. That was the only draw to working with Window World.
Overall great company and really nice windows
They came to install the windows and they needed to be privacy windows. Two of them came with clear glass. They were all cool about it and made the replacements and brought them back in. They responded to the situation and took care of it. It was a goof that they delivered the wrong windows.
They were very professional and focused on what they needed to do. They got everything down in a timely manner and cleaned up well. I was very happy.
Windows look great.
Great quality windows, excellent customer service.
From the sales person to the installers everyone was very personable, kind and professional.
They were late showing up.
The entire process was fantastic. Stellar installation crew. Stellar customer service. We are super happy with our windows and the whole experience.
Pricey for the quality
Very Professional Installer, answered all questions we had and left everything neat and clean.
They did not get the measurements right the first time but they corrected the second time. Their installation crews are pretty good and polite.