Window World of PennOhio
Customer feedback report for

Window World of PennOhio

9891 Reviews Guildmaster Award Winner
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About this company

Window World of PennOhio

Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.

Types of work

Windows 7334
Window & door replacement 1538
Doors 4

Contact info

8070 Southern Blvd., Youngstown, OH 44514(330) 726-0200

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more

Badges

GuildMember since 2018
Guildmember since 2018
Guildmaster Award Winner
Guildmaster Award Winner 2023, 2024
Feedback Milestone
2-Year Anniversary 2020
Feedback Milestone
1-Year Anniversary 2019
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Photos 2

Crew 6

Gina Schumer

Gina Schumer

Pat Moran

Pat Moran

Lucille Vukovich

Lucille Vukovich

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Customer satisfaction

Of 22438 customers surveyed, 10721 responded
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
95%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Of 22438 customers surveyed, 10721 responded What does this data mean?

Projects 20114

  • All Projects
  • ONLY:
  • Reviews
All project locations are approximate

Reviews 9891

Of 10721 respondents, 9891 left a review
4.7
9108 of 9871 would recommend
8094
1014
351
141
271
No rating
20
How are reviews verified?

Recent reviews

Verified
This review has been verified as part of GuildQuality's survey process.
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They did a very good job and I liked how quickly they got it done. We really needed it done with the weather starting to get colder. I have had comments from people going by my house and I have always told them who did the windows because I admire them myself. I really appreciate the work that they did.

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· Canfield, OH ·
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· Canton, OH ·
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· Cleveland, OH ·
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· Monaca, PA ·
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· Greenville, PA ·
Response
Window World of PennOhio   Thank you for taking the time to complete our survey and for sharing your feedback with us. We are thrilled to hear that you were satisfied with several aspects of our service, including communication, scheduling, and the installation crew. Your feedback is invaluable to us. We notice that there are a few areas, such as salesperson professionalism and knowledge, where you rated us neutrally. We genuinely appreciate this constructive input, and we will review these areas to ensure that we continue to improve our services. Thank you once again for your feedback, and we look forward to serving you again in the future.
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· Freedom, PA ·
Response
Window World of PennOhio   Thank you so much for your incredible feedback! We are absolutely thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're glad to know that our team was able to meet and exceed your expectations. We truly appreciate your kind words about our sales and installation crews, and we will be sure to pass on your compliments to them. It’s wonderful to hear that everything—from communication to workmanship—was to your liking. We’re also grateful for your willingness to recommend us, and we look forward to working with you again in the future. If you need anything else or have any questions, please don't hesitate to reach out. Thank you once again for your trust and support! Thank you, Lucille
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· Pittsburgh, PA ·
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· Braddock, PA ·

I ordered these windows in November. I thought they would be installed before Christmas, but I did not get them until the end of January.

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· Barnesville, OH ·
Response
Window World of PennOhio   Thank you so much for sharing your feedback! We’re thrilled to hear that the installation went smoothly and that you’re happy with the quality of the windows. It's also great to hear that our team was punctual and did a good job. We really appreciate your recommendation and your trust in us. Your feedback helps us continue to improve, and we’ll make sure to pass along your recognition to the installer. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Window World, and we hope you enjoy your new windows for many years to come! Best regards,Lucille
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· Chesterland, OH ·

The product seems very good with a good price.

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· Mc Kees Rocks, PA ·

Everyone that I worked with from start to finish was knowledgeable, kind and patient with all of my questions throughout the entire process. And the work looks fantastic!

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· Newton Falls, OH ·
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· Novi, MI ·
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· Clairton, PA ·
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· Moundsville, WV ·
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· Ravenna, OH ·
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Everything was done professionally.

Response
Window World of PennOhio   Thank you so much for taking the time to complete our survey and share your feedback. We're thrilled to hear that you had a positive experience with our team! It’s fantastic to know that everything was handled professionally, and we truly appreciate your kind words about Jeff Lowrie and the team. We’re proud to have such dedicated individuals like Jeff and our measuring technician, who clearly made a great impression. We also appreciate your recommendation and your satisfaction with the overall process, from appointment setting to the final walk-through. It’s feedback like yours that helps us continue to deliver top-notch service. Although you don’t have any upcoming remodeling projects, we hope to have the opportunity to work with you again in the future, should the need arise. Please don’t hesitate to reach out if you ever have any questions or need assistance. Thanks again, and take care!
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· Sterling Heights, MI ·
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Response
Window World of PennOhio   Thank you, Wendy for your awesome review. We are so glad to hear you are happy with our work and our team. We hope to serve you again.
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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Window World of PennOhio using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Window World of PennOhio

8070 Southern Blvd.,
Youngstown, OH www.windowworld.com (330) 726-0200

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