They were quick, efficient and professional.
Not only do they stand on their windows, but they stand by their customers. They called me easily four times to check that everything was okay. There was a little bit of gooey stuff on the upstairs window, and they actually even offered for someone to come out and do that for me. I was treated like family when they were here. I am going through a lot medically, and the workmanship, the kindness, and the laughter that was in our house that day was just wonderful. My dog even felt it. Normally my dog barks at people, but he was just right in there, he could feel it. I feel like they have employees that stay for a long time because they are a company that people can really stand behind. We found out that it is transferable to the next owner and if someone throws a rock through the window, it is a good thing to know you wouldn't have to call your insurance company and pay a deductible because you stand behind your product. The heat gun transfer and touching your hand to the window demonstration was amazing. When you sit in the sun right now, you don't get that heat, which makes me almost wonder if they were blocking out the rays like they should.
Window World has always been helpful and ready to send someone out if I needed them.
We are very happy with the guys that put the windows in.
Everything went well in all areas.
Sales, installation and communication was excellent! Rick Edney was a pleasure to work with.