The process was easy and the installers were very professional and fast. This is my second time using Window World and would recommend them to anyone.
I am very satisfied with my new windows. The County inspector mentioned that my windows are of excellent quality.
Waiting for job completion
High quality product with excellent customer service. They were very upfront with pricing and timelines of production time and estimated installation time. Also, they honored our pricing after we had major delaying getting the financing set up (our bank's fault, not Window World's). Plus, they are an approved contractor for the My Safe Florida Homes program and I would highly recommend others to use that program and purchase their windows and doors from Window World.
Salesman communication needs work. Installers not on time. Items ordered showing up wrong and having to reschule installations.
Everything from Sales to preparation instructions, Installation, and Service was above board and very excellent. They were exceptionally courteous and cleaned up after they were through, leaving my lanai actually cleaner afterward than before they even got here. Dave, Dan, and all the rest were exceptional to work with. The Simonton sliders are so nice and soundproof, they even have a key lock option which I opted for, and they are so easy to open and close. You can detect the high quality by opening and closing with just one finger - they are built with precision in mind. Window World and Simonton are just the very best. I am very proud to recommend to anyone in need of new doors, sliders, and or windows.
I was happy with the service. They did a professional job and were quick and courteous.
They haven't honored repairing damages to my stucco or siding and they buried my window contacts for my alarm system. They haven't corrected the issue.
Great product Great Service
Professional, reliable
The installer was not reliable. They didn't have a time frame to finish the job. They came when they wanted. I couldn't have a County inspection because they didn't give me the permit
Window World is the best in the industry for replacing windows and doors.
The installation crew was awesome. They came in and got right to work. They explained to us everything that would happen through out the process. They were very good at what they do. They worked together as a team and knew what they had to do to get the job done. I would highly recommend WW! From the sales team to the inspection. They are very good. I love my new windows! They are beautiful! I think that I love the patio door the most! They make us feel more secure in our home. Thank you!
My sales representative was the best guy I know.
yes.
The Simonton window quality is excellent. I would consider other local companies for future bids on Simonton window replacement. I would definitely recommend the installation crew; they were excellent! They made up for some of the negatives of the process.
With what we've done so far, I'd recommend them.
Window World did an outstanding job installing my windows! The entire process was seamless, from the initial consultation to the final installation. I especially liked the price transparency which allowed me to plan better. The sales and installation team were professional, efficient, and paid great attention to detail. The quality of the windows is excellent, and they have already made a noticeable difference in both the appearance and energy efficiency of my home. I highly recommend Window World for their service and products!
Windows are excellent quality and installation was seamless
No on site inspection to ensure job was done properly . Not enough day’s scheduled, the crew was rushed. When I told the lady on the phone that the doors were not operating or locking correctly her response was “oh” instead of I will have some one call you. Also WW was confused on how many windows and doors were going to be installed. I received only 4 sets of keys for 5 doors.
The crew that did my installation was great!
They have first class service, and first class products.
I gave a five for my windows four or five years ago, and I just had my final inspection on my door.
The guys were very nice, and professional.
We will use WW again and have already referred them to several neighbors.
The sales process was great and very easy.
They were supposed to finish the job today, but they don't have the right parts in. I ordered the doors in May, and the job is still not completed.
I’ve personally used WW seven times and recommend WW to my sister in law who also used your company.
The windows and sliders look nice and see like a they are of good quality, but…
Our patio door lock was not included with the material at the time of install. The installer had to buy one from Home Depot and I have no idea if it’s the same quality we would have gotten otherwise. Did we pay for something we didn’t get?
The threshold they put at the patio door is a wood that does not match my flooring at all! I would have preferred they install a white threshold but I didn’t get asked.
The crew was here till 9:00pm on the final night of install. I was fried, they were no doubt fried, but then I’m asked to sign off on all of the installation. I can’t even see how things look in the dark outside but I have to sign away my rights to file any claims?
Also, we failed our first inspection because of missing screws. When the crew came back out, they apparently didn’t fix the issue because we failed our second inspection for the exact same reason. Now we are having to host thanksgiving with the stupid stickers on our windows because we can’t take them off yet, and WW is telling me the next time they can get someone out to fix the issue (again) is over two weeks from now. I am awaiting a call from the service manager because I am not waiting that long. Needless to say we are frustrated and inconvenienced.
Pleasant experience with all involved.
The finished work was not complete.
They didn't level the door frame. They didn't even use a level. The caulking looks terrible. My three-year-old could have done a better job. It's all over my brick wall. I don't know what they are going to do about fixing it. It's unacceptable.
They didn't level the door frame. They didn't even use a level. The caulking looks terrible. My three-year-old could have done a better job. It's all over my brick wall. I don't know what they are going to do about fixing it. It's unacceptable.
I have recommended them to several friends.
Posted my comment on google review.
Wonderful service.
Overall, yes I would recommend and have recommended to my neighbor. Couple of things could have been better. One is the communication of the install date and the other is an employee that showed up to put the final covers and screw caps. He was a mess. Didn't know how to put the strips on and missed so many screw caps. I basically told him to leave the house. Another guy showed up a few weeks later and was so good!
They did a great job. They were timely with the installation.
They were very helpful and friendly. They did everything on time. They were amazingly professional and courteous.
Everything went well from the salesperson to the installers and the administrators that kept me informed.
I have already recommended Window World to my parents.
The customer service was really good!
Good prices and great installers. Very happy with our new windows so far.
We had the great pleasure of having all of our windows in our house removed and then replaced by Window World just recently! It started the process with Chris as our salesperson who did an absolutely great job in explaining all facets of the project with clear concise explanation! The crew that came to our house to do the actual installation were just fabulous! They were on time, completed the job with courtesy, great conversational skills & the quality of the installation of the windows was completed with the upmost professional skills.
My husband and myself give the whole process a resounding awesome job completed! We highly recommend Window World and all their employees to anyone that finds the want or need for windows in their home!
Everyone at Window World was great to work with, especially the installation crew! We're very happy with our new windows and we'll certainly recommend Window World to others.
The quality of the windows is the same as quoted from other window distributors, but the price from Window World of Tampa cannot be beat.
Window World of Tampa did an excellent job. The cost and quality were similar with other quotes, but Window World of Tampa's price beat their competitors hands down.
They were efficient except they don’t clean the windows and I would think that you guys should clean the window since you made a mess on them
Very professional and attention to detail.
Excellent experience from customer service to working with Thomas and all the way through the installation.