About this company
Window World of Toledo
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 1186
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
Photos 2
Satisfaction
Of 3696 surveys sent, 1760 were responded to
Communication: Appt Setting
The Window World of Toledo staff was courteous and professional when setting my initial sales appointment.
97%
Sales Knowledge
The Window World of Toledo salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
95%
Installation Crew
The Window World of Toledo installation crew was organized and professional.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Likely To Recommend
I am likely to recommend Window World of Toledo to a friend.
90%
Reviews 1640
Of 1760 respondents, 1640 left a review
No rating
Recent reviews
Mike N.
Response
Window World of Toledo Mike N., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled to hear that you're pleased with your new windows and the professional installation service. It's wonderful to know that our installer, despite language differences, communicated effectively and delivered high-quality workmanship. We truly appreciate your willingness to recommend us and are grateful for your business. Your satisfaction is our top priority, and we're delighted to have met your expectations across all aspects of our service. Thank you for choosing Window World for your home improvement needs!
Regina L.
Andrew B.
Don E.
Response
Window World of Toledo Don E., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled that our team exceeded your expectations with the installation of your glass wall and sliding doors. It's wonderful to hear that our crew was meticulous and the best you've ever worked with. We appreciate your high marks across all aspects of your experience. We've noted your comment about the screen door hardware and will ensure this final piece is completed promptly. Your willingness to recommend and serve as a reference means the world to us. Thank you for choosing Window World for your home improvement needs!
Najah H.
Connie W.
Response
Window World of Toledo Connie W., thank you for your wonderful feedback about Window World of PennOhio and Window World of Toledo! We're thrilled to hear that we met your high expectations and that you were pleased with the entire experience. It's great to know that our installation crew worked quickly, cleaned up well, and provided excellent communication throughout the process. We truly appreciate your willingness to recommend us and serve as a reference. Your satisfaction with our salespeople, workmanship, and overall service means a lot to us. We're committed to maintaining this level of quality and look forward to serving you again in the future. Thank you for choosing Window World!
Carolyn M.
Diana A.
James K.
Mary F.
Response
Window World of Toledo Mary F., I sincerely apologize for the disappointing experience you had with Window World of PennOhio and Window World of Toledo. We deeply regret that your specific request for new trim was not fulfilled, and that the installation crew reused the old L channels. This miscommunication is unacceptable, and I understand your frustration. We take your feedback seriously and would like to make this right. Please allow us to address these issues and find a resolution that meets your expectations. Your satisfaction is our priority, and we appreciate the opportunity to correct our mistakes.
Otis J.
Dean P.
Marvin W.
Mark R.
Steve M.
Patrick W.
Response
Window World of Toledo Patrick W., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're delighted to hear that our window technicians were polite, neat, and communicated well with you. It's wonderful to know that you had a positive experience throughout the entire process, from appointment setting to the final walk-through. We truly appreciate your willingness to recommend us and consider us for future projects like your garage door replacement. Your satisfaction is our top priority, and we're grateful for your trust in our team. We look forward to serving you again and thank you for being a valued customer!
Lester H.
Response
Window World of Toledo Lester H., thank you for your glowing review of Window World of PennOhio! We're thrilled that you found our pricing fair and transparent, and that you appreciated the professionalism of our sales team. It's wonderful to hear that our installation crew, especially Milton (or Martin) and Daniel, impressed you with their workmanship. Your satisfaction with the caulking and overall quality is exactly what we strive for. We're grateful for your willingness to recommend us and serve as a reference. At Window World of Toledo, we value customers like you and look forward to any future business opportunities. Thank you for choosing us for your window needs!
Pat M.
LaDawn J.
Christina F.
Danny W.
Leonard B.
Additional comments
Final Walk Through Satisfaction
Final Walk Through Satisfaction - Shown window functions but the inside trim lacks quality finish look.
Response
Window World of Toledo Leonard B., thank you for your detailed feedback on your experience with Window World of PennOhio and Window World of Toledo. We sincerely apologize for falling short of your expectations, particularly regarding the extra fee, installation timeline, and interior trim finish. We're disappointed to hear about the lack of follow-up from our salesperson and the perceived high cost. While we're glad you appreciated the window design and our installer's creativity, we understand your concerns about the overall value.
Jim R.
Review in South Rockwood, MI
The salesman and installer were great.
Response
Window World of Toledo Thank you for your positive feedback about Window World of PennOhio and Window World of Toledo! We're thrilled that you had a great experience with our salesman and installation team. We appreciate you recognizing Jason and the installers for their exceptional service. We're glad everything went well overall, but we apologize for the delay with the trim. Rest assured, we're working on completing this final detail to ensure your full satisfaction. We value your business and are here to address any questions about our other services. Thank you for considering us for future projects and recommendations!
Dorothy M.
GuildQuality
Feedback report
