About this company
Window World of Youngstown
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 1828
Doors 1
GuildQuality surveys
Badges
Guildmaster Award Winner
20 Consecutive Great Reviews
Actively Surveying
20 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
50 Consecutive Great Reviews
20 Consecutive Great Reviews
Satisfaction
Of 6233 surveys sent, 2986 were responded to
Communication: Appt Setting
The Window World of Youngstown staff was courteous and professional when setting my initial sales appointment.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
97%
Clean & Safe
The job site is kept clean and safe.
97%
Sales Knowledge
The Window World of Youngstown salesperson was knowledgeable and helpful regarding my project.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
Recommend Install Crew
I would recommend the installation crew to a friend.
95%
Likely To Recommend
I am likely to recommend Window World of Youngstown to a friend.
93%
Reviews 2772
Of 2986 respondents, 2772 left a review
No rating
Recent reviews
Noreen O.
Response
Window World of Youngstown Noreen O., thank you for your glowing review of Window World of PennOhio! We're delighted that Travis Carbaugh provided such excellent service, answering all your questions with friendliness and expertise. It's wonderful to hear that our installation crew was professional, friendly, and highly recommendable. We're thrilled that we met your scheduling needs and delivered quality workmanship. Your willingness to recommend and refer us is truly appreciated. At Window World of Youngstown, we strive for this level of satisfaction with every customer. While you don't have any future business needs at the moment, please know we're here whenever you need us. Thank you for choosing Window World!
Brian P.
Dawn H.
Tom B.
Dave C.
Response
Window World of Youngstown Dave C., thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown! We're delighted that you're very satisfied with our installation team and the quality of our materials. It's great to hear that Steve Yeany provided excellent service and that you found our installation crew professional and their workmanship top-notch. We appreciate your willingness to be a reference for us. While we're glad the installation scheduling went well, we'd love to improve our appointment setting process. Is there anything specific we could enhance there? Thank you for choosing us and for your recommendation!
Review in New Castle, PA
Everything seems to be okay. Only time will tell and give it time to try to see if there's any leak or become foggy. It's too soon to make any comment.
Response
Window World of Youngstown Thank you for choosing Window World of PennOhio and Window World of Youngstown for your window installation. We appreciate your feedback and understand your desire to evaluate the long-term performance of your new windows. Rest assured, our products are designed for durability and efficiency. We're pleased to hear that our crew maintained cleanliness during the installation. However, we apologize that the final walk-through didn't meet your expectations. We'll use this feedback to improve our process. We're grateful for your recognition of our entire crew's good work. While you don't have immediate remodeling plans, we hope you'll consider us for future projects. Thank you for your business and patience as you assess the quality of our work over time.
Karen B.
Lester P.
Tiarra L.
Ray B.
Bill G.
Carl D.
Craig S.
Tim A.
Chad S.
Mike H.
Steve C.
Response
Window World of Youngstown Steve C., thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown! We're delighted that our installer was timely, efficient, and detail-oriented. Your high scores for installation crew, communication, and workmanship quality are greatly appreciated. We're glad you had a satisfactory final walk-through and would recommend us. We've noted your feedback on appointment setting and cleanliness, and we'll use this to improve our services. While you don't have any immediate plans for future business, we hope you'll consider us for any future needs. Your recommendation means a lot to us, and we're grateful for your trust in our team.
Janet W.
Bernadette W.
Response
Window World of Youngstown Bernadette W., thank you for your feedback on your experience with Window World of PennOhio. We're glad to hear the appointment setting and communication went smoothly. However, we sincerely apologize for the issues you encountered with the installation, particularly the dust mixed with the caulk and the unfinished poplar work. We take pride in our workmanship and cleanliness, and it's clear we fell short of our standards. We'd like to address these concerns and the final walk-through that didn't meet expectations. Please allow us to make this right. We appreciate your honest feedback as it helps us improve our service at Window World of Youngstown.
Sandy E.
Sheila S.
Nancy W.
Kim W.
Karen P.
Response
Window World of Youngstown Karen P., we sincerely apologize for the issues you've experienced with your Window World of Youngstown installation. We understand your frustration with the clouded windows, installation quality, and communication problems. Your feedback is invaluable, and we're committed to resolving these concerns promptly.
Bruce B.
GuildQuality
Feedback report
