About this company
Windsong Properties
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer. Show more
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer.
Homebuyers appreciate Windsong’s unique blend of style, design, and sought-after components: a private neighborhood clubhouse; professionally designed and maintained landscaping; innovative and open ranch floor plans; generous design selections for personalizing one’s home; attention to every detail; and superior ongoing customer care. Each home is fully accessible with wide, no-step doorways, lever handles and other amenities which allow for life’s changing situations.
Windsong Properties’ commitment to excellence has been recognized both by homeowners and building industry peers, earning Excellence in Customer Satisfaction Awards for eight consecutive years as well as Obie Awards for superior design and construction from the Greater Atlanta Homebuilders’ Association. Windsong’s team of highly qualified experts is committed to improving your Quality of Life by building you the best possible home in a community filled with enjoyment and lasting relationships. Hide
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GuildQuality surveys
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Customer satisfaction
Of 2172 customers surveyed, 1580 respondedReviews 466
Of 1580 respondents, 466 left a reviewRecent reviews
Faith P.
Additional comments
Additional Comments
Additional Comments - Brian is a joy to work with. Does a great job explaining things.
Susan V.
I’m just new to my home but the quality I expected is here. So far I haven’t found any issues that can’t be fixed with a few adjustments.
Paula K.
Lovely people to work with. Communicating preparing for closing wasn't as smooth as I had hoped. I am not sure who could/should have made that better. If it was my responsibility I did not know it, but I realized it was not happening so I worked to communicate with everyone to try to assure they had the information they needed. And connected some of them in case there was more information they needed from each other. I certainly appreciated each of their frank, honest and very helpful attitudes and communications. Good People!! We got it done together for a smooth closing. Thank you All!! On another vein, I was surprised the rafters were 2x4's instead of 2x6's as I am used to seeing.
Review in Acworth, GA
All communications were positive UNTIL I needed the Warranty Dept. Because of the non communication I got from them, I do not feel comfortable recommending Windsong.
Ezekiel H.
Our negative experience post closing affected this rating. See comments below.
Review in Acworth, GA
Additional comments
Recognized Excellence
Recognized Excellence - We would like to recognize our Assistant Builder Chris Schneeberger for his exceptional service.
Additional Comments
Additional Comments - Overall, we had a very good experience! We are very happy, and we were happy every step of the way.
Frances C.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Amy and Joyce for their exceptional service.
Carmen P.
Liked everything about the sale and building process. 3 major items have left me very disappointed with my new home.
1. The flat finish paint on the walls feels unfinished to me.
2. We have ants everywhere and since we’ve had them from the day we moved in, I am beyond disappointed that the builder says this is my problem. We wake up at night and they are in the bedsheets. This had left me extremely unhappy with my new house.
3. The very expensive closet system I paid for is not what I was expecting in three of the four closets. I should have done it myself.
4. Not a big one. But we were told during the sales process we couldn’t have a fence, and once it was too late, we were told we could.
Additional comments
Design Center Communication
Design Center Communication - Loved Amy. She was very helpful and very patient!
Sales Community Presentation
Sales Community Presentation - The sales team here is great. Very knowledgeable and personable.
Michael E.
Additional comments
Recognized Excellence
Recognized Excellence - Chris was exceptional
Reid L.
Madeira is a quiet neighborhood with beautiful lots
Additional comments
Sales Communication
Sales Communication - Sherry was wonderful to work with.
Gretchen S.
The property is well maintained, the homes have quality workmanship and Sixes Management is responsive when needed.
Randy C.
Additional comments
Additional Comments
Additional Comments - Thank you!! Excellent work!
Review in Acworth, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Sherry, in the sales office.
Brian I.
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Recognized Excellence
Recognized Excellence - Joe - Construction Manager - is very helpful and friendly.
Review in Hiram, GA
The homes are supposedly upscale houses. However, they cut corners on certain things, like adding a few extra wall plugs. Those cost a couple of dollars, but they don't seem to want to do that. The houses mostly have five rooms with two to three bedrooms, and they cut corners by not putting fans in the spare bedrooms. You would think they would go ahead and invest a few extra dollars with it being an upscale house.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Brian and Chris for their exceptional service.
Mary M.
Additional comments
Recognized Excellence
Recognized Excellence - The whole team did a great job.
Review in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Joyce, Amy and the site manager Chris for their exceptional service.
Recognized Excellence
Recognized Excellence - I would like to recognize John. I think he did the second walkthrough. He gave some excellent suggestions, as where to place media outlets. In the master bath, I had a question about an outlet location. He said I could put the outlet behind the toilet and install a heated bidet. That is what I had done, thanks to John. He was thorough, helpful, and made some other electrical suggestions. I ended up with four lights outside the house for better visibility. That is why I am happy with the overall Windsong package. I would also like to recognize Chris. He did all the follow-up on the paint and a plumbing fixture that needed to be adjusted. He is knowledgeable and customer-centric. Likewise, he is another Windsong asset. I didn't run into anyone that could have done a better job. The entire Windsong staff is really special.
Additional Comments
Additional Comments - I can't tell you how much I enjoy being in the house and the hospitality of the Windsong staff.
Review in Hiram, GA
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Recognized Excellence
Recognized Excellence - Joyce Schell, Amy (design cntr) and Brian (finishing) all stand out to me, probably because I had the most interaction with them. They're all excellent at what they do, particularly at managing the expectations of the buyer!
Review in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - Joyce Schell was very helpful.
Review in Woodstock, GA
Sales department ladies were very nice and informative!
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Recognized Excellence
Recognized Excellence - Both Brett and Brian were very professional and guided us through both building steps. Your sales office team were very helpful, especially Jane who took all the photos of the progress on the build.
Robert H.
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Recognized Excellence
Recognized Excellence - Everyone we interacted with was professional, accommodating, and knowledgeable. A GREAT team!
Susan W.
Additional comments
Recognized Excellence
Recognized Excellence - Sherry Vinings was the best to deal with.
James W.
Windsong Properties has been a pleasure to work with. They’ve responded to every request in an expediate & professional manner.
Additional comments
Customer Experience
Customer Experience - Positive experience from a customer perspective.
Recognized Excellence
Recognized Excellence - Sherry (Sales Agent), Brian (Operations), Amy (Design), Brett (Builder)__All were great in communicating what to expect & when!
Evelyn C.
My experience was brief but the service rep was prompt and made the necessary repairs.
Review in Woodstock, GA
Love my small home, all the new neighbors….i have told many friends they should come live here, but now all the homes are sold…my children are close now and come more often..I will tell my friends there are other Windsong properties
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