Recognized Excellence

Recognized Excellence - We would like to recognize our Assistant Builder Chris Schneeberger for his exceptional service.

Additional Comments

Additional Comments - Overall, we had a very good experience! We are very happy, and we were happy every step of the way.

Windsong is responsive to customer concerns. Service people are very nice and knowledgable.

Recognized Excellence

Recognized Excellence - Joyce Schell was very helpful.

Very easy to work with this team

Recognized Excellence

Recognized Excellence - Diane Miller was exceptional to work with and made the purchase experience seamless. Brian did a wonderful job with the walk through leaving a positive impression.

Additional Comments

Additional Comments - Very excited to be in this community

Recognized Excellence

Recognized Excellence - Diane and Jane were excellent to work with. And Brian did a wonderful job explaining the orientation & fixing any concerns.

The HOA fees are the highest I have ever seen. Time will tell if these fees are justified. The holes in the road on Harvest Trl need to be repaired.

Recognized Excellence

Recognized Excellence - Diane Miller was fantastic with communicating with me along the process.

Additional Comments

Additional Comments - Thank you!! Excellent work!

Love everything so far

Customer Experience

Customer Experience - Everyone has been very helpful.

Recognized Excellence

Recognized Excellence - I would like to recognize Sherry, in the sales office.

Recognized Excellence

Recognized Excellence - I would like to recognize Joyce in the sales office for her exceptional service.

Additional Comments

Additional Comments - We are happy with our new home!

I would recommend Windsong to anyone. I have enjoyed our house so far and hope to meet all of my neighbors and future neighbors.

Sales Communication

Sales Communication - Sherry was wonderful to work with.

I would have given this a 5 if it was not for the heating distribution problem. Can not get the master bedroom to get acceptable temperature, which seems to be an issue with all the buildings in the community

Everything was organized and professional.

Builder Communication

Builder Communication - I wasn't able to attend so my daughter and son-in-law and real estate agent attended in my place and they were impressed and pleased with the walk through.

Recognized Excellence

Recognized Excellence - Joyce in the sales office was professional, thorough and always pleasant with my questions and concerns. Steve has been quick to answer any questions and assist me in any way he can.

Recognized Excellence

Recognized Excellence - Everyone is great!!

Additional Comments

Additional Comments - Brian is a joy to work with. Does a great job explaining things.

Recognized Excellence

Recognized Excellence - Jane and Diane were always available and attentive to our needs. Brian and Joe were great as well. Always had time to answer any question or concern we had.

I’m just new to my home but the quality I expected is here. So far I haven’t found any issues that can’t be fixed with a few adjustments.

Sales Communication

Sales Communication - Sherry Vining did an amazing job on all points of the sale and build!

Lovely people to work with. Communicating preparing for closing wasn't as smooth as I had hoped. I am not sure who could/should have made that better. If it was my responsibility I did not know it, but I realized it was not happening so I worked to communicate with everyone to try to assure they had the information they needed. And connected some of them in case there was more information they needed from each other. I certainly appreciated each of their frank, honest and very helpful attitudes and communications. Good People!! We got it done together for a smooth closing. Thank you All!! On another vein, I was surprised the rafters were 2x4's instead of 2x6's as I am used to seeing.

Builder Expectations

Builder Expectations - Very informative and loved having the information ahead of time to peruse and so be familiar with the process. Great!!

Customer Experience

Customer Experience - Very helpful and gracious!! Everyone I met was very nice and made me feel comfortable. They all readily answered questions as well, knew the information thoroughly.

Recognized Excellence

Recognized Excellence - Joyce Schell, Amy Ackerstein and Kristi Campbell. Thank you!

Recognized Excellence

Recognized Excellence - Everyone that I dealt with was great!

All communications were positive UNTIL I needed the Warranty Dept. Because of the non communication I got from them, I do not feel comfortable recommending Windsong.

Our negative experience post closing affected this rating. See comments below.

Recognized Excellence

Recognized Excellence - I would like to recognize Joyce Shell and the builder, John

Recognized Excellence

Recognized Excellence - I would like to recognize Amy and Joyce for their exceptional service.

Liked everything about the sale and building process. 3 major items have left me very disappointed with my new home.
1. The flat finish paint on the walls feels unfinished to me.
2. We have ants everywhere and since we’ve had them from the day we moved in, I am beyond disappointed that the builder says this is my problem. We wake up at night and they are in the bedsheets. This had left me extremely unhappy with my new house.
3. The very expensive closet system I paid for is not what I was expecting in three of the four closets. I should have done it myself.
4. Not a big one. But we were told during the sales process we couldn’t have a fence, and once it was too late, we were told we could.

Design Center Communication

Design Center Communication - Loved Amy. She was very helpful and very patient!

Sales Community Presentation

Sales Community Presentation - The sales team here is great. Very knowledgeable and personable.

Recognized Excellence

Recognized Excellence - Chris was exceptional

The property is well maintained, the homes have quality workmanship and Sixes Management is responsive when needed.