The homes are supposedly upscale houses. However, they cut corners on certain things, like adding a few extra wall plugs. Those cost a couple of dollars, but they don't seem to want to do that. The houses mostly have five rooms with two to three bedrooms, and they cut corners by not putting fans in the spare bedrooms. You would think they would go ahead and invest a few extra dollars with it being an upscale house.
Recognized Excellence - I would like to recognize Brian and Chris for their exceptional service.
Recognized Excellence - The whole team did a great job.
Recognized Excellence - I would like to recognize Joyce, Amy and the site manager Chris for their exceptional service.
Recognized Excellence - I would like to recognize John. I think he did the second walkthrough. He gave some excellent suggestions, as where to place media outlets. In the master bath, I had a question about an outlet location. He said I could put the outlet behind the toilet and install a heated bidet. That is what I had done, thanks to John. He was thorough, helpful, and made some other electrical suggestions. I ended up with four lights outside the house for better visibility. That is why I am happy with the overall Windsong package. I would also like to recognize Chris. He did all the follow-up on the paint and a plumbing fixture that needed to be adjusted. He is knowledgeable and customer-centric. Likewise, he is another Windsong asset. I didn't run into anyone that could have done a better job. The entire Windsong staff is really special.
Additional Comments - I can't tell you how much I enjoy being in the house and the hospitality of the Windsong staff.
Recognized Excellence - Joyce Schell, Amy (design cntr) and Brian (finishing) all stand out to me, probably because I had the most interaction with them. They're all excellent at what they do, particularly at managing the expectations of the buyer!
Recognized Excellence - Joyce Schell was very helpful.
Additional Comments - Brian is a joy to work with. Does a great job explaining things.
Sales department ladies were very nice and informative!
Recognized Excellence - Both Brett and Brian were very professional and guided us through both building steps. Your sales office team were very helpful, especially Jane who took all the photos of the progress on the build.
Recognized Excellence - Everyone we interacted with was professional, accommodating, and knowledgeable. A GREAT team!
Recognized Excellence - I would like to recognize Amy and Joyce for their exceptional service.
Recognized Excellence - Sherry Vinings was the best to deal with.
Would recommend to friend
Windsong Properties has been a pleasure to work with. They’ve responded to every request in an expediate & professional manner.
Customer Experience - Positive experience from a customer perspective.
Recognized Excellence - Sherry (Sales Agent), Brian (Operations), Amy (Design), Brett (Builder)__All were great in communicating what to expect & when!
My experience was brief but the service rep was prompt and made the necessary repairs.
Everything about the sales process was very well thought out and constructed to anticipate what buyers want and need to know. I knew I was dealing with professionals who will be around after the sale as well.
Love my small home, all the new neighbors….i have told many friends they should come live here, but now all the homes are sold…my children are close now and come more often..I will tell my friends there are other Windsong properties
I felt that I was not allowed access to the property during construction.
Overall a positive experience from start to finish with Windsong.
Always a pleasure to work with Windsong
Recognized Excellence - Carter, Steve, Jane and Diane were all wonderful to work with!!!
Recognized Excellence - Sherry Vining was an absolute joy to work with during the home-buying process. She was knowledgeable, efficient, and an excellent communicator. Her approach gave us confidence in Windsong every step of the way.
Recognized Excellence - I would like to recognize Joe. He was very helpful. Diane was very knowledgeable and friendly.
Design Center Communication - Amy was fantastic…very professional, patient, and friendly!
Sales Communication - Joyce was exceptional and so easy to work with. Kristi joined EF about halfway through our build and was very helpful and friendly as we were getting closer to closing.
When we initially met with them, they worked with us very well on the design of the house.
The entire buying experience was excellent from start to finish. Windsong provides a well-built house.
Warranty Communication - Excellent follow-up from Windsong and trade partners.
Warranty Experience - Mr. Carter did a great job with walkthrough and explaining warranty. His follow-up and kindness show his true character. He is an asset for Windsong.
Construction Quality - Exceeded expectations. Great workmanship. Was able to see house already built.
Customer Experience - From Sherry, Britt, and Mr. Carter - all very positive experience.
Additional Comments - Glad to be a part of Windsong - Owenby Community.
Builder Communication - Brian Carter did a great job with our orientation. Perfect man for the job.
Customer Experience - From the start with Sherry Vining to Brian Carter, positive experience.
Have the good warranty service.
Additional Comments - Love the Echols Farm community.
Recognized Excellence - The whole staff - Job well done. And big thanks to the finishing manager (Brian).
Additional Comments - Glad to have picked the Echols Farm community being built by Windsong Properties.
The experience with Windsong was positive from the first contact with Sales to the final walkthrough on closing. The house is well made and high quality. An excellent builder!