The homes are supposedly upscale houses. However, they cut corners on certain things, like adding a few extra wall plugs. Those cost a couple of dollars, but they don't seem to want to do that. The houses mostly have five rooms with two to three bedrooms, and they cut corners by not putting fans in the spare bedrooms. You would think they would go ahead and invest a few extra dollars with it being an upscale house.
Recognized Excellence - I would like to recognize Brian and Chris for their exceptional service.
Recognized Excellence - The whole team did a great job.
Recognized Excellence - I would like to recognize Joyce, Amy and the site manager Chris for their exceptional service.
Recognized Excellence - I would like to recognize John. I think he did the second walkthrough. He gave some excellent suggestions, as where to place media outlets. In the master bath, I had a question about an outlet location. He said I could put the outlet behind the toilet and install a heated bidet. That is what I had done, thanks to John. He was thorough, helpful, and made some other electrical suggestions. I ended up with four lights outside the house for better visibility. That is why I am happy with the overall Windsong package. I would also like to recognize Chris. He did all the follow-up on the paint and a plumbing fixture that needed to be adjusted. He is knowledgeable and customer-centric. Likewise, he is another Windsong asset. I didn't run into anyone that could have done a better job. The entire Windsong staff is really special.
Additional Comments - I can't tell you how much I enjoy being in the house and the hospitality of the Windsong staff.
Recognized Excellence - Joyce Schell, Amy (design cntr) and Brian (finishing) all stand out to me, probably because I had the most interaction with them. They're all excellent at what they do, particularly at managing the expectations of the buyer!
Recognized Excellence - Joyce Schell was very helpful.
Additional Comments - Brian is a joy to work with. Does a great job explaining things.
Sales department ladies were very nice and informative!
Recognized Excellence - Both Brett and Brian were very professional and guided us through both building steps. Your sales office team were very helpful, especially Jane who took all the photos of the progress on the build.
Recognized Excellence - Everyone we interacted with was professional, accommodating, and knowledgeable. A GREAT team!
Recognized Excellence - I would like to recognize Amy and Joyce for their exceptional service.
Recognized Excellence - Sherry Vinings was the best to deal with.
Would recommend to friend
Windsong Properties has been a pleasure to work with. They’ve responded to every request in an expediate & professional manner.
Customer Experience - Positive experience from a customer perspective.
Recognized Excellence - Sherry (Sales Agent), Brian (Operations), Amy (Design), Brett (Builder)__All were great in communicating what to expect & when!
My experience was brief but the service rep was prompt and made the necessary repairs.
Everything about the sales process was very well thought out and constructed to anticipate what buyers want and need to know. I knew I was dealing with professionals who will be around after the sale as well.
Love my small home, all the new neighbors….i have told many friends they should come live here, but now all the homes are sold…my children are close now and come more often..I will tell my friends there are other Windsong properties
I felt that I was not allowed access to the property during construction.
Overall a positive experience from start to finish with Windsong.
Always a pleasure to work with Windsong
Recognized Excellence - Carter, Steve, Jane and Diane were all wonderful to work with!!!
Recognized Excellence - Sherry Vining was an absolute joy to work with during the home-buying process. She was knowledgeable, efficient, and an excellent communicator. Her approach gave us confidence in Windsong every step of the way.
Recognized Excellence - I would like to recognize Joe. He was very helpful. Diane was very knowledgeable and friendly.
Design Center Communication - Amy was fantastic…very professional, patient, and friendly!
Sales Communication - Joyce was exceptional and so easy to work with. Kristi joined EF about halfway through our build and was very helpful and friendly as we were getting closer to closing.
When we initially met with them, they worked with us very well on the design of the house.
The entire buying experience was excellent from start to finish. Windsong provides a well-built house.
Warranty Communication - Excellent follow-up from Windsong and trade partners.
Warranty Experience - Mr. Carter did a great job with walkthrough and explaining warranty. His follow-up and kindness show his true character. He is an asset for Windsong.
Construction Quality - Exceeded expectations. Great workmanship. Was able to see house already built.
Customer Experience - From Sherry, Britt, and Mr. Carter - all very positive experience.
Additional Comments - Glad to be a part of Windsong - Owenby Community.
Builder Communication - Brian Carter did a great job with our orientation. Perfect man for the job.
Customer Experience - From the start with Sherry Vining to Brian Carter, positive experience.
Have the good warranty service.
Additional Comments - Love the Echols Farm community.
Recognized Excellence - The whole staff - Job well done. And big thanks to the finishing manager (Brian).
Additional Comments - Glad to have picked the Echols Farm community being built by Windsong Properties.
The experience with Windsong was positive from the first contact with Sales to the final walkthrough on closing. The house is well made and high quality. An excellent builder!
I have recommended a host of friends and associates who have also visited the property and are well pleased with the product, including the Model homes. The current economic conditions with high interest rates have halted many from even considering to make the move at this time, with fear being a a primary reason. I will keep on inviting folks to move forward, in the end it is their decision. For sure, once the development is completed I know many will wish they had made the move earlier.
Additional Comments - Windsong Properties lead from the heart. You have established trust in the way you conduct business. You aim for excellence and achieve it. You show that you care. These are but a few attributes that are evident only among a handful of businesses of which you are a part.
Builder Communication - First class. Best in class. Absolutely wonderful! Outclass the competition! Standard high above the rest.
Builder Team Experience - I bought this newly built home and was very pleased with the builder team that I worked with, they were knowledgeable, considerate, and very professional in all their dealings. I must give special commendations to Chris S. who represented Windsong well while ensuring that I was satisfied with the finished product.
Sales Communication - Joyce Schell! Joyce Schell! Joyce Schell! The very best!
Windsong does a good job at addressing issues in the community.
Recognized Excellence - Chris Schneeberger he was great!
I found the entire process to be friendly and all my questions were answered in a timely manner
The on-site Windsong Properties staff and Executive level personnel have always been very responsive and professional. We've always been shown the upmost respect for our viewpoints and received satisfactory conclusions to problems. While we are not thrilled with the resolution on one issue - we very much appreciate the communication and discussion that took place and the interest in our having our feelings heard.
I think everything went along according to the time plan that we were given. Things that we had questions about were answered in a timely manor!
Additional Comments - Throughout the entire process from sales, design, to closing the entire team was was every professional and helpful.
Recognized Excellence - I would like to recognize Joyce Schell and Chris.
They are a wonderful organization to work with.
Recognized Excellence - I would like to recognize Joyce, John, and Chris. They all went above and beyond anything we could've asked for. They treated us as if it were our home and not just another job. Each one of them took a professional and personal interest in what they were doing for us.
Windsong was great to work with before and after purchasing home. Love my house and community.
No comment at this time.
Recognized Excellence - Joy and Ashley were both amazing.
Additional Comments - I would say that Windsong Properties is one of the best businesses to work with, hands down, because they did a fantastic job throughout the entire process from start to finish as well as doing a great job communicating with us and resolving any issues.
I've very happy here.
They did a good job.
Recognized Excellence - I would like to recognize Diane, my salesperson and Amy the design consultant.
Builder Expectations - It was apparent he treated each of these homes as his own. A comfort level was established as we only saw again at completion.
Design Center Communication - Amy was amazing and we love each of the selections she guided us to that day.
Sales Communication - Diane was responsive and extremely helpful. She goes above and beyond.
Recognized Excellence - Diane in the sales office, Amy at the design center, John that did the preconstruction walk through and Brian on the 3 hour orientation - dream team!
Additional Comments - We’re looking forward to many happy years here at Echol’s Farm- job well done Windsong!
We love our home!! Overall we have had a pleasant experience throughout the building process.
Recognized Excellence - Laura in the design center was incredible!! Carter is so on top of things and is always helpful and thoughtful concerning taking care of our needs. He continues to check in and make sure all is going well with our new home.
We’d buy another Windsong property. Everybody was very conscientious & the follow-up was great!
Recognized Excellence - The entire team was awesome - Sherry Vining was especially conscientious & kept us apprised every step of the way. Brett B. & Brian Carter were also super helpful.
Our experience in purchasing a new home through Windsong has been both pleasurable and rewarding. We love the design and quality of the home, as well as the location, look and feel of the overall community. The sales, pre & post closing staff exhibited detailed product and procedural knowledge in guiding us through what can be a very complex endeavor.
Recognized Excellence - Sherry Vining was a pleasure to work with in the sales and pre-closing process. She fully addressed any and all concerns with patience, and professionalism. Amy in the design center was extremely knowledgeable and helpful in assisting with our finish selections and keeping all of the changes in order with detailed running totals.
Windsong Echols is a very nice community. The people are friendly and there's lots of activities if you're interested. The design of the homes are great for 55+ and I like the open design. I'm looking forward to those pickleball courts to be put in.
Thanks, Windsong Properties from Sales with Joyce Schell, Amy in WPDesign, and Pre-Construction with John last Spring and Summer, 2023 til our closing in December, 2023. Your WP Team made building our handicapped-accessible house an easy and enjoyable experience. We are enjoying our beautiful home where living is easy!
Builder Expectations - John and Joyce were very informative and helpful with our process.
Builder Team Experience - John and Brian have been great resources!
Recognized Excellence - Joyce, John, Amy and Brian for everything you have done to make our housing transition easier. Thanks 😊 for Everything! J Reeds
Recognized Excellence - Carter, Brent and Sherry are absolutely wonderful to work with and talk to.
A lovely community! Everything is taken care of when we notify the warranty department
Design Center Communication - Amy was fantastic!
Recognized Excellence - Jane Kaeser kept us informed and sent pictures when we weren’t able to be there! Kudos!
Love our new home. Love the design and feel the home is well-constructed. Neighborhood touches (landscaping, pond) are very nice.
Construction Quality - As previously noted, we feel the quality of construction at Windsong is first class.
Customer Experience - Everyone we encountered in the process was extremely helpful.
Recognized Excellence - Joyce was a great resource throughout the process. Amy was very helpful with selections. Brian was great with finish items explanation.
Recognized Excellence - Sherry and Jane did a great job of keeping me in the loop on everything and Jane even sent pictures
The office staff and builder managers at Wind Song are personal kind. Just carefully look over your house at your walk through that things are completed to your liking.
Too many issues with the product overall