Great product for the price. Windows and a sliding door were installed before winter, and saw huge energy savings during the cold months.
Great experience and love the windows. Easy process.
I would not recommend Zen Windows to anyone.
It was an easy process and was not high pressure. Everyone we worked with was great.
Installation was fine, but this winter I am having problems with the window. If this doesn't get resolved, not sure if I can recommend you guys.
Great product (Zen Lotus windows), very knowledgeable and professional.
Great quality product, service, price and installation team.
The customer service was excellent when making my selection, but the installation left a lot to be desired.
The initial contact was great. The digital documents and contract were signed. They failed to show at the first installation, and I had to reschedule. The installers were nice, but it was definitely not a great experience through the installation. They were not prepared. They had to come back an additional time to get new hardware. They needed to use my angle grinder and bit because they had to remove the security bars, and they left the old wheel on and wrong nuts . It was horrible. They called me asking when I wanted my door installed. I told them that they called the wrong number, but they showed up early one day to install, and I had to re-inform them that I had no doors to be installed. Bill was the contact, and I arranged the installation with him. He scheduled the installation. They didn't show up on time one day, so he called me back to reschedule. They came back the following week to do the installation.
It really just comes down to the installation team. They were not very good. There were multiple issues, and the owners are aware of it.
Overall, the communication was stellar, especially from the sales rep. There was a long lead time of 5 or 6 weeks.
Already recommended you!
Best price! Quality workmanship! Very easy to work with!
Looking back the entire experience, from quote to installation, could not have been more satisfying. Communication was top notch throughout.
I ordered my windows at the beginning of the pandemic and all went smoothly. We all wore masks and were safe. My windows were installed in one day. 9 double hung and a picture. My house is quieter and warmer.
The brickmold transformed the look of my house on the outside. Wish i had done this sooner!
It was easy to work with Zen Windows; I didn't have to sit through hours long presentations on their windows and hear how they are better than everyone else. We love our new windows and the process was effortless.
Great quality, easy process and a fair price.
Have already recommended to friends
Excellent experience from first contact to final completion.
My first contact with Matt made me and my husband feel at complete ease. . We had other companies come in for an estimate but there was just no comparison with professionalism and guarantee. So yes I would definitely recommend the Zen family to my family and anyone else looking for complete satisfaction with no hassle, no fake ads, no sales pitch just genuine and excellent quality!
Quality products and great install team.
I probably would not recommend Zen based on the installation alone. That being said, I thought that the up-front sales and measurement process would be something I would recommend.
for Windows only
The entire process was better than I could have expected. Would recommend to anyone!
I'm very satisfied with the quality of these windows. Our 3-season room is now a 4-season that we can enjoy year round!
I had a pretty good experience with Zen windows. The timeline, price, and installation went well. I have an issue with the quality of the install, though. I am not happy that there are markings left behind around the windows and the fact that they used a cheaper fiberglass insulation around the windows instead of foam. Also, they found rotten wood around my windows and did not replace it like they promised. If those issues did not happen it would have been a perfect experience with Zen.
Zen has replaced all of the windows in my home. After employing them to replace the first few several years ago, I decided I would not use any other company to do the rest. They do a superb job, and the product is wonderful. The difference in my home is amazing with all of these new windows. They are expertly installed. I highly recommend Zen Windows.
Zen Windows gave me a quality job well done. I scheduled my apt. and they came in and completed the process in 30 days. I never met the owner but they did a great job.
Zen windows crew was very polite did there job and left all clean. I am very satisfied with their work. Very professional!
Zen Windows is an excellent company to purchase windows from. From the initial email to the installation, it could not have went smoother.
I was at first a bit nervous, spending a lot of money on a big project, and this is one company that never came out to see the place until after it was sold. Also nervous because they were the lowest bidder (by a decent amount), and often you get what you pay for. Not in this case. They BEAT the timeline, cleaned up wonderfully, and everything is in place operating perfect. Next time I need windows, I don't need to call around.
Communication is great during the sales process.. I had to have previous job sealant repaired and window seal issue from a prior install has been slow to get done with little communication.
VERY PLEASED WITH MY WINDOWS AND THE INSTALLATION. WOULD DEFINITELY RECOMMEND THIS COMPANY. I TRUSTED THEM FOR QUALITY SERVICE AND THEY TRUSTED ME FOR PAYMENT . WIN WIN SITUATION FOR BOTH OF US!!
I am very pleased that I found Zen Windows on the internet. The windows are top quality and look great. The installers were punctual, professional, and totally respected my property. The communication between Zen Windows and myself was almost instantaneous. Zen Windows gave me A++++ service from beginning to end. I could not be more pleased.
They were great to work with. Would highly recommend.
I am highly satisfied with Zen Windows, but I was most impressed with the fact that they didn't try to push their product down my throat. It was truly a Zen experience.
Professional and everything was done as expected. Windows are performing well.
I can not express just how thrilled I have been with this total experience. It has been wonderful from start to finish. The young men who installed my windows were personable, professional and very conscientious of my home. If it hadn't been for the new beautiful windows that were installed, you would never have known they were here!! I will be sharing my experience with everyone I know, and as President of my Condo Association that is quite a few people. ????You truly do live up to your name and I can't wait to get my other windows ordered and installed. (Oh by the way the windows look amazing!!)
From the moment we contacted Zen Windows we were satisfied. The level of expertise, no hassle quote and speedy response meant we weren't sitting around for weeks waiting on appointments, scheduling, quotes etc. This made a huge difference to us with 2 small kids running around. The windows were fitted fast and efficiently and we have had so many compliments from the neighbors!!Extremely pleased with the service and quality!
I loved that I could get a quote without high pressure sale tactics like other window companies. Matt was really good to answer all my questions & even arranged for me to see the windows being installed at another location. That convinced me Zen Windows was the way to go. I LOVE my new windows!!! They are well made and tilt in to clean!!! No more nasty old aluminum windows & storm windows that can’t be clean and grow mold in between them. My allergies are way better now. When it’s really hot out I touched the new windows and they were cool. I can’t wait to see my lower electric bills!!!! Best of all ... I don’t have to use a stick to hold up my old windows anymore!!!
My house was a big job with 34 windows and 2 sliding doors. The crew did a great job, professional and polite. I'll learn more about the warranty as I need to contact them about the gasket on the door. I just noticed a tear in it when I was rehanging my window blinds.
My wife and I were offered every means to review Zen including a visit to a job site where installation was occurring. The installers were professional, and very knowledgeable on Zen Windows. I personally compared services of window and window installation and found Zen superior at a good value!!
Excellent service and very professional.
Very satisfied and very impressed with the delivery schedule compared to other places I shopped at.
The process was very quick and easy. No other company would even provide a “rough estimate” without coming to the house. The other companies want to get their sales person in your home. Zen quoted a price the same day online, and that was what we paid. We have 2 or 3 more to replace and they will be our first call.
These windows are great and install was a breeze
I must say, out of all the home improvements I have made over the years, working with Zen was by far the easiest, least complicated, best experience I have every had. From their estimate process to the finished product, everything ran smoothly and we love the outcome. Those who installed the windows were very knowledgeable about everything, left my home and property without leaving a trace behind. My wife and I are very happy with the entire process and would recommend Zen to anyone looking for a quality window with a million dollar finish.
I am pleased with the Zen Windows product and quality. I would recommend them as an incredibly budget-efficient, higher-end window for your home.
top notch quality and service,installer found problem from a window leaking on the second floor behind the brick onto my lower level windows,he fixed the problem.I doubt many places would do that.
This was my second experience with Zen and would highly recommend them. They did the job on time and at what I felt was a reasonable and fair price. The installers were very professional and did an excellent job with a tough installation and cleaning up before they left. They communicated well and made sure I was satisfied each step of the way. Thanks to the whole Zen Team.
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