Seamless process and install before expected date.

Great customer service from start to finish! Good quality windows!

Installation went well. Windows look good.

We have spoken highly to many of our friends about the exceptional experience we had with Universal Windows Direct. Experience could not have been better. From the fantastic salesman, to Alexa who kept us informed, to Marvin the installer. All we're professional and did their jobs well. No

High quality windows with a professional team at all levels.

Everything was wonderful. I've told numerous people already.

Did what they said they were going to do and always very happy to do it

Your employee at Universal are Top Notch!!! They were all professional and polite. Excellent workmanship!!

Excellent product.

Installation only took 4 hours. Did not have to do any paint or stucco touch up when they were done. I love the way the windows look.

Fast service, friendly, they employees had fun and genuinely enjoy their job.

The whole process was quick and smooth going, the installers were quick and thorough and everything looked great

Mike made sure the door was installed perfectly

Efficient and effective

Everything. The windows and all of the personnel i worked with. I was also impressed with the installation of the windows . The installers were quick, very neat and cleaned up after their selves as they went from step to step and left everything in immaculate condition. And the installation was flawless.
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Everything was pretty painless. The windows came in early, installation was a breeze. Everyone was super friendly and nice.

I was very happy with the overall experience. From sales, to install the team was responsive. Very happy with our product.

Windows measured incorrectly. The installer arrived 3 hours past our estimated time without calling us to inform us of delay

We were very pleased with the whole experience. All the customer service, timeliness, professionalism met our standards.

I scored a 7 because I still have an outstanding matter to be resolved. One of my newly installed windows has a draft.

The staff was so knowledgeable and professional. They answered all our questions. We did not feel pressured in any way.

From our initial meeting with the sales representative who was knowledgeable and an excellent communicator. we were shown the features and benefits of the window design along with available optional interior and interior color choices. Our windows and doors were delivered on the original date as promised. I
The installation was professionally performed and installed by expert craftsman. With a few hour the entire project was completed. My wife and I could couldn’t be anymore satisfied.

The quoted and installers were awesome! Windows were pricy though. Some small cosmetic things are some of the lock/unlock are loose. A couple of the windows are tough to open/don’t slide really easy.

Professional and prompt service from start to finish. A great price always helps too.

Worked to get us what we wanted- french doors for back patio. Installation went as promised and was well done. Quality doors if a bit pricey. They do look lovely!