Saussy Burbank keeps their customers informed.
We have built several houses with local and national builders. Our experience with Saussy Burbank was by far the smoothest and easiest because they work as a team, want a satisfied repeat customer, and communicate clearly throughout the build process. We cannot recommend them highly enough.
I think they used a good product and aim to please the customer. There has been good communication throughout, and I have been impressed with how they have stayed on track so far.
Beautiful product, great representatives and communication!
The team was super easy to work with and transparent through the entire process. They made it super easy, which was awesome.
I can't say enough about both the front end and back end. Trisha made me feel like family. She was honest and upfront, and she took care of us. More importantly, if not for the construction manager, Rob, I wouldn't have built with Saussy Burbank. He's a really good guy and cares about what he does. That says a lot about the company and who they hire.
They prioritize quality over speed of construction and profits.
From the sales center to the site supervisor, they provided excellent service.
We are having a very pleasant experience building our home. Dean has been very informative and helpful, Connor has been a great listener to our needs and requests, and Megan has been easy to reach and work with regarding our design selections and changes. We would highly recommend Saussy Burbank to friends & family!
Danielle and Jack are such a powerhouse team. I worked mostly with Danielle, but knew Jack was always available if Danielle wasn’t. She is not only so well versed with the options Saussy Burbank provides, but she makes a concerted effort to know what’s going on in the community and can speak to both with such clarity. She took all the guesswork out of what we were buying. Both Jack and Danielle were communicative and available every step of the way. We rarely wondered where we were at in the process because they were calling to check in before we could even wonder! They represent the company exceptionally well and every home builder should have a team like them!
I have followed Saussy Burbank for 20+ years. The quality of their design was what first drew me to them. The company has an excellent reputation. I have known numerous Saussy Burbank owners and they spoke highly of the company & staff as well.
The entire home building process with Saussy Burbank has been wonderful. They not only build a quality home, but have a quality team of professionals. I endorse Saussy Burbank 110%!
The town homes are beautiful and quiet area
Immediately felt welcomed and looking at the homes I felt like I was home
They deserve 10stars+ for all they do for you & the quality of their work is excellent.
All involved are attentive and responsive to questions, needs, wants. Very professional and beyond.
Electrical wiring with different amps in different rooms has been challenging.
I am actively working to attract other loved ones and friends to purchase in this community so they may enjoy life as we do.
The people and workers are phenomenal. They have been very informative. Trisha Whitaker has been great. She has kept us informed of everything along the way. It has been great working with her.
Rob, the person we were dealing with, the contractor, was excellent and followed through on a lot of things we needed.
We worked with Justin Williams, as our project manager. He was superb and very thorough.
Jack and Justin were great throughout the purchase and warranty process, thus far. However, the build quality is not great.
The entire team from beginning to end Jack,Amy, Kelly and Mike have been amazing and very responsive to all our needs. We have never had such an amazing experience like this ever when buying a house. We are so thankful we chose Saussy Burbank! Our forever home is truly home and we are blessed to have such a wonderful home! Thank you to everyone for making this possible!
This house was already completed at the time we purchased it but everyone we dealt with at and after the purchase were extremely helpful and professional. The site manager (Connor Coons) was great to work with and took care of all of our questions in a very timely manor.
Saussy Burbank is easy to work with and a pleasure to work with for all household needs.