Overall a decent experience.
Everyone at Solar Energy was a joy to work with. I will be honest Solar energy World was not the 1st company I called. Other companies either never called me back or couldn't even send me their link for our initial Zoom meeting. The staff at Solar Energy World for the office staff to the installation crew were always professional.
Solar Analyst - My salesperson answered all of my many questions. I even has additional question after our initial meeting an he always answered them quickly. He also kept me updated on how things were going in the process.
Installation Crew Leader - He kept me updated through out the day and talked to me after the installation was completed. He explained what would happen next and made sure all my questions were answered. He also let me know who to contract if I has any additional questions.
Additional Comments - I had been on the fence about going solar for awhile. After working with the staff at Solar Energy World I wish I would have found them sooner.
Our experience with Solar Enegy World was terrific, from beginning to end. The sales rep explained everything including al of our options and the whole process went exactly as he said it would. The schedulers kept us fully informated. The installation team was wonderful. They had to come back to finish the EV installation that we also purchased although we don't have a plug-in car yet, but it made sense to do it now since we know our next car will be one. Finally, they took care of all of the licensiong and coordination with our power company, which occurred while we were on vacation. It was an awesome day when we got the call from Solar Energy World to "Turn it on" and we began to generate power!
Yes, I am likely to recommend SEW to a friend. Indeed, I have already recommended them to a few friends.
The sub-contractors used by this company are not only subpar but also do not install according to code requirements. We only caught them because I took pictures during the install and contacted code compliance.
The solar system has been installed, and it is working well, as advertised.
If you are under the PICO electricity in Philadelphia, don't trust the company. They don't approve 100% what you need. Solar Energy World wanted to give me 100% and did this two times, but because of PICO, they had to remove twenty panels from my roof. It's a lot of labor, and a lot of people will lose their money. PICO hasn't changed my utility meter yet, and it's been almost two months.
They messed up my deck in the installation.
Good experience with team at all steps in process.
It's a great company to work with. I will always refer them to anyone needing solar energy. I had my electric panels installed for free. If you need solar, come to Solar Energy World.
I was very pleased from the first time I met the salesperson to the installation, and I appreciated the professionalism of the installers.
I was pleased with the actual installation. I feel the salesperson could have been better and had concerns about installing solar panels on a flat roof. This concern was voiced to the salesman several times, and he could have described the system used on the roof—it could have been handled better. At the end of the contracting process, I had made it clear to the salesperson several times that we probably would want to install more panels than needed for our electrical consumption. We talked about 21 panels, and he called, saying the 21 panels would exceed our consumption, but we could have up to 29 panels. I told him I would think about it, and then I told him we wanted to go to 25 panels. My problem is that the marginal price for the additional panels is more than the average price of the original panels. I feel the price was inflated on the last few panels because they knew I wanted them.
They were very knowledgeable and technically capable.
They are really detailed, and I'm quite pleased. I am pleased that the power output from the panels exceeded their initial expectations.
I am very pleased
Having my solar system installed by Solar Energy World was an excellent experience.
Salesman, Tim, was very informative. Tim followed the process through keeping us informed
Lack of communication around process and next steps. I have reached out via email more than six times with questions and not received a response.
I haven't had an issue to be honest, the only thing right now that has me concerned is, when I spoke to one of the last girls, we started this in June, and we're already going into December, and we haven't even started using our solar panels yet. The solar panels are installed and everything, but we're waiting for PSCNG to install our meter. But as far as the installation, I had no issue. I spoke to all of them, I forget his name with the electrical panel on the inside was very professional, I have a dog, and he was really good with him. The installation of the roof is very clean, we had roof installs for panels to be done, the work that was done upstairs was good.
The staff was knowledgeable and did a good job answering all of my questions. Out of all the solar companies Solar Energy World had the best prices.
Solar energy was super from initial introduction to final installation. They kept me fully informed going through the process. Installation was efficiently done in one day and installers were pleasant in explaining what they were doing. There was one small item that needed fixing and they responded in hours to complete the task. I could not be happier with this experience and highly recommend them.
I provided two and received no $500 each because it was stated they went to thru the state program. Sorry this I not acceptable
At this stage of the game I will not recommend solar energy world to anybody to sign they put up in front of my house in New Jersey has a phone number on it it's no longer in existence also I asked representatives from pennsauken office to call me back especially Connor he hung up on me so that is my review of the whole situation I received the number from the home office down in Maryland I am going to the township because I don't believe anybody from your office in New Jersey spoke to the township and as why the fire department not the engineering not the engineering report but came over to give the inspection and knocked it down so as far as I'm concerned this is going on since March
The installers were very vulgar and loud to the point they disturbed my neighbors. I wanted other things installed but couldn't because of all the vulgarity.
Timothy Gutman was very professional and helpful.