Great experience with the team. Started and finished on schedule and on budget without any surprises.
Communication - I was regularly informed of progress and materials availability so there were not any surprises through the bid and build process.
Installation Crew - Nice group for the install. Always asked before doing anything that might impact access to my driveway or backyard and planned around times that worked for me.
Areas Of Satisfaction - Sloan Whites was excellent to work with. He is knowledgeable and cares about doing the job correctly.
Recognized Excellence - Sloan Whites
Abe and his crew did a great job replacing out old composite deck with a new Azek deck. It looks fantastic. The work was done quickly and professionally with great attention to detail. When we discovered that the deck design had to change slightly, Abe and his team handled it smoothly and got the job done. We highly recommend Austin Deck Company.
I am likely to recommend The Austin Deck Company to a friend. I was very pleased with their work.
Areas Of Satisfaction - They exceeded my expectations on everything, especially quality of the workmanship, quality of the materials, advice on material selection, engineering drawings, and overall beauty of the finished product. Those are areas where they totally exceeded my expectations.
Recognized Excellence - Regarding if I would like to recognize anyone for their exceptional service, they were all good.
Additional Comments - Thank you very much for doing such a wonderful job!
They are really easy to work with. They are really helpful during the design process. They really seem to care about the outcome. They made sure the design worked with what the customer needed.
Areas Of Satisfaction - They met my expectations. They were willing to collaborate with our other contractors. They were easy to work with.
Additional Comments - We are very happy with our new deck.
From our first reach out to end of project, we were impressed with the responsiveness, professionalism and quality of work. We were contacted within a couple of days of our email inquiry, and Abe showed up with product samples that he thought would work with our home exterior. The crews were on time, and finished quickly with minimal disruption. The result was something we love - quality work and should last for many years!
Areas Of Satisfaction - We had more than a few questions, but they were always great response time and complete informed answers.
Recognized Excellence - Abe and Brannon
Areas Of Satisfaction - Very patient with the client. Very professional to solve issues.
Areas Of Satisfaction - The quality of work.
Current Referrals - We will recommend Austin Deck to any of our friends.
Recognized Excellence - Abe
Additional Comments - Abe knows everything about decks. He answered our concerns with great detail. We appreciated his crew and his leadership.
Areas Of Satisfaction - Communication on process. Workers were courteous and focused on their work.
Recognized Excellence - Abe and the head worker. I think his name is Edgar
Areas Of Satisfaction - I felt like they had a strong design for my concept and had high quality work.
Recognized Excellence - Abe was great.
I recommend Abe Oeltjen. He got my project scheduled quickly and kept me informed on the progress.
Abe and his team were among the most professional groups I have encountered in the construction industry. Abe was transparent about our challenges and thorough with his proposed solutions to them. In the end we are so thrilled with the incredible product he and his team created at our home. It is a true work of (functional) art.
Professional & Organized - At every point of the process, Abe was thorough and professional.
Problem Resolution - We had a hugely challenging, multi-story, pool deck replacement project. There were enormous obstacles that a non-expert such as myself could not image how to overcome. Abe and his team were creative, thorough and flexible in their approach. The end result of that effort was an incredible outdoor space.
Installation Crew - The ADC crew worked tirelessly in the heat in a relentlessly professional manner delivering an incredible deck.
Quality Of Workmanship - Our new deck is a work of art created by a team of master craftsmen for which we are so grateful.
Areas Of Satisfaction - An incredible experience all around.
Recognized Excellence - Abe, Mike, Edgar, Antonio and Toby were incredibly hard working, resilient and master craftsmen. We appreciated their relentless professionalism and ability to adapt to changes in the design. They were the best set of "contractors" I have ever engaged in 25 years of home and rental property ownership.
Abe at the Austin Deck Company was great from project initiation to project close out. I could tell from the beginning that I was dealing with a professional company and things went seamless throughout the entire construction project. Abe gave us a start date and detailed out what was going to happen during construction each day and Abe’s construction crew executed the plan perfectly. Great craftsmanship, great company, and great experience! Thanks for the beautiful new deck in the backyard. I highly recommend the Austin Deck Company.
Abe and his team were great to work with. We had a pool, decking (Abe), and landscaping project all running back-to-back with each other during probably one of the craziest years (COVID) to attempt such efforts. Abe not only ensured his pieces of the puzzle were handled but also worked with my pool company to ensure his deck would meet the pool decking in an elegant way before each project even broke ground. I would highly recommend Austin Deck Company to anyone looking for a high-quality & timely deck project.
Areas Of Satisfaction - Communication once project began, and delivering materials & project in the midst of the global challenges of COVID.
Recognized Excellence - Kris was great. Answered all my questions and friendly demeanor.
I have two other neighbors who used this company in the past few years. We have all been very pleased with the workmanship and customer service.
Installation Crew - Hardly knew they were there. Hardworking,even through a rainy day!
Clean & Safe - Upon completion of the deck, all scrap materials were left piled out of the way to be picked up. Within 24 hours, two trucks came...one for trash and one for unused materials. We were thrilled that was so well organized.
Recognized Excellence - Abe was personal, professional and flexible. He was easy to communicate with and promptly got back to me with several of my initial questions. I felt like I was his only client.
Additional Comments - Austin Deck built our first deck 25 years ago....obviously it lasted through a lot of wear and tear. I have great faith this one will, too! The companies they use to deliver material and take away the old materials were also very professional and prompt. A well coordinated team!
Additional Comments - Great work and product! We'll let others know and recommend your company freely.
Areas Of Satisfaction - The Austin Deck Company was very professional. They kept their promises and their timeframe.
Recognized Excellence - Abe was exceptional.
Areas Of Satisfaction - From first visit with Mr. Oeltjen, I was impressed with his knowledge and attention to detail. As promised, the crews accomplished the work on time and efficiently. I am pleased with the materials and workmanship. Even my family and friends, who think they know something about building, are complimentary of the new deck. I am delighted to recommend Austin Deck Company!
Recognized Excellence - Appreciate Abe Oeltjen and the construction crew (sorry that I’ve forgotten their names) in particular.
Areas Of Satisfaction - The quality of the work was fantastic and the finished product was great.
Recognized Excellence - Abe was great.
Areas Of Satisfaction - The Austin Deck Company exceeded my expectations in regards to the quickness they were able to finish the job.
Recognized Excellence - I would like to recognize Abe and the others for exceptional service.
Quality Of Workmanship - Appreciated the attention to detail.
Schedule - Even worked in the rain.
Areas Of Satisfaction - Quality of work.
Recognized Excellence - Abe. Very good with email communication; always heard back from him quickly. Was good at explaining when I had questions.
Additional Comments - Deck looks beautiful. (I hate to put the furniture back!)
Recognized Excellence - Abe was terrific. can't say enough good things. quality of product seems great.
Additional Comments - I would do business with them again. smooth process, no complaints.
Abe and his crew did exactly what we had discussed with no short cuts. I am a G.C. In Southern California that is used to quality work and they met my expectations.
Sales Knowledge - I was in town for a short time and Abe was able to meet me at the job and go over it.
Professional & Organized - Yes, from start to finish.
Communication - Yes, by phone, e mail and photos, I was out of town during construction.
Problem Resolution - No problems.
Work Done Right - That’s what happens with good communication.
Recognized Excellence - The entire crew and Abe.
Areas Of Satisfaction - I liked Abe’s honest and patient interaction with me as we planned the project and got estimates. The pricing was fair and competitive. The crew was on time and professional as well. Great experience!
Areas Of Satisfaction - Abe Oeltjen did an excellent job with communicating, explaining, following up, and acting very professional. Mike also did a wonderful job explaining our choices when we had to alter out original plans due to grading issues.
Recognized Excellence - Abe Oeltjen was the primary reason I was so happy with Austin Deck Company.
Additional Comments - Well done. Thank you.