Based on the great job they did remodeling our bathroom, we would recommend Trace. They understood the changes we wished to make and listened when we spoke about the money we had set aside for the renovation. The folks at Trace provided us with a detailed cost estimate as well as a timeline for the project, they offered helpful, knowledgeable advice about products and services we purchased and we stayed on budget.
Absolutely! The commitment to quality and willingness to make right all aspects of the project validated my decision to use Trace.
Would fully recommend Trace, without hesitation, to friends and family. Truly outstanding experience.
Though the trades people were knowledgeable, skilled, and pleasant the bid was priced for worse case scenarios. What they got was best case scenarios and there was no price adjustment. The result was that we grossly overpaid. We also paid for a dumpster and a porta-o-let which never showed up. I think a better strategy for Trace would be to present the client with a price range that could account for unforeseen problems.
The bottom line is that we agreed to pay the bill as presented but will be very unlikely to use Trace again as we felt taken advantage of. The three stars comes with a big caveat in that the work comes with a high price tag.
Would happily recommend due the many jobs performed over the years.
Highly recommend!
I felt that they were extremely thorough, and the craftsmanship was above par.
They do fantastic work. I have used them twice before.
Overpriced
Trace Ventures has done an excellent job with multiple home renovations projects in my home. I would highly recommend them to anyone.
Yes, and I have before.
Our experience with Mark was that he was very detailed in planning the project but I was quite dissatisfied with his foreman and what happened on the site. I liked the management and how the project was planned and was quite satisfied but not satisfied with the foreman.
We were extremely pleased. They stayed within our budget. They finished the project one week early. We would recommend them to anyone.
I have used Trace Ventures on multiple projects large and not so large. They bring solutions and fresh ideas, really listen to what you are trying to accomplish, have a project management and communications process that keeps the owner up to speed on the whole project, knowing that it will be completed on time and on budget.
I already have, many times!
Compares Against Others - Far superior. More dependable, more transparent, more honest, better communication, tried to minimize the intrusion into our lives and disruption in the household in ways others did not, worked as efficiently as possible, more committed to high quality product.
Trace hires good workers and does good work, but the company itself I would never work with again.A Lee Tucker JrNashville, TN
Points Of Satisfaction - The people are reliable, professional, and a pleasure to work with.
The team at Trace had great ideas to bring our project to life and handled it with care from start to finish. I would absolutely use them again and highly recommend them for anyone who wants beautiful home renovations that are built to last.
Points Of Satisfaction - The attention to detail- particularly by Mark Holiday
Compares Against Others - They did an outstanding job, offered many suggestions, were patient with changes we wanted to make and always willing to look at multiple options for the project.
Additional Comments - Mark Holiday was our first contact with Trace, his input was invaluable, hs patience was unending and he was there for guidance throughout the project. RIck Dismukes, our project manager was also a pleasure to work with.
Points Of Satisfaction - communication and the thought that was put into the design, and their willingness to look at options for the most cost effective ways to achieve the results we were looking for
Points Of Satisfaction - Communication and billing transparency
Compares Against Others - They are superior to other builders. Other builders take a long time but these guys were on time.
Points Of Satisfaction - Consistently outstanding service.
Points Of Satisfaction - Very professional.
Points Of Satisfaction - The project manager and administrative staff are very professional. They got the project done and are very organized.
Trace Ventures exceeded our already high expectations.
Improvement Suggestion - As a developer we value a high degree of quality and workmanship, but we also value speed. Being sensitive to that would be the only thing I could add.
Points Of Satisfaction - I liked the high quality, high-level of craftsmanship, and the great individuals.
Compares Against Others - I think what stands out is a very high degree of focus on all the details that are important to us. Sometimes contractors overlook the importance of seemingly minor details that are very important to us.
They were professional and responded to my concerns in a timely way.
Points Of Satisfaction - I liked that they were easy to work with and had good communication. They followed through on what they committed to do.
Compares Against Others - Tracy Ventures was significantly better than the other builders.