From the beginning of the estimate to measurement to installation everything went smoothly. Very courteous and professional.
When they put my windows in, there were 2 people. The person in charge did a good job. The other person was kind of struggling, but he did what he could do. I had to call Window Nation back because there were certain things that had to be corrected. The screen had a hole in it. They took the blinds down, and I couldn't get them back up. I had a water damage project completed before Window Nation came out. Window Nation kind of messed up where that work was completed. They cracked the spackling or something on the inside. I have reservations about that. They had to fix the locks on the windows. One window wouldn't open. They had to come back and fix that. I had to move all the furniture twice because they had to come back for these issues, and that was irritating. It is hard doing that. I asked them to check all my windows. They sent another person out to correct everything. Everything is fine now, but I didn't like that I had to find the issues that were not correct before they left out. I had a sensor on my window on window in my bedroom, and I can't find it. I am wondering if it was stuck to the old window and got taken away. The windows look nice, but the issues should not have had to be addressed. The lead installer didn't tell me how they function or work. The Vytex employee came and completed and corrected the issues. I am fine with that. I have referred two friends to them, but I said I wouldn't do that anymore because of my experience.
I am very happy with their service from the beginning through the end. Professional and helpful. The windows that we had were very old and is incredible how different the house looks now.
I would not recommend window nation
I am happy with the service, and it was smooth. I reached out to the sales representative, who helped with my initial order. I contacted him again a little over a year ago when I ordered ten windows and sent him a text to let him know I needed five more windows, and he was great. I thought it was a seamless process. There was no hassle and not a lot of contact, which is what I like. Most of the process is done through text. I received my documents and scanned them to send them back.
The window is beautiful. The workman were excellent. And their workmanship was perfect. We are very happy with our window. Thank you.
I love my new window & the men worked like Beavers. Work, work, work, little time for lunch. Gene Lehr
Overall a good experience
I will definitely recommend window nation to family and friends in the future and I will strongly consider them for additional projects on my radar.
The rep did not order me the correct windows. The agreement was that I would get the same quality windows that I purchased prior to this set of windows. When I tried to call him, he never returned my calls. I emailed him and he didn’t respond to my email. I had to call customer service several times before someone, in authority, to handle my issue.
They were fast, clean, and very professional.
The windows are very good quality. They were installed quickly and the process was efficient.
We already have!
Though the installers arrived far beyond our expected time slot (they said when they arrived to pick up the doors they were
We know we made the right choice by choosing Window Nation to replace our windows. We could not be happier with our new windows. And we have already been telling our friends about them.
This was the second time I used Window Nation. I had the windows replaced by them at my previous home. I liked them so much that I had them do our new home. I was equally as impressed!!
They did phenomenal work. They were wonderful. Furthermore, they were very courteous and mindful of things in your home. They were fantastic.
Process was easy but lack of communication when the order was sent back due to wrong color lacked.
They did a fine job.
The window technicians did an excellent job on the installation. They were very know and courteous. I like the service. They finished in a timely manner.
I would highly recommend Window Nation for new windows. We were very pleased with the quality of the product and the installation team was awesome, very respectful, courteous and efficient.
Yes.
They were very knowledgeable and helpful. They came when they said they would. There was one minor issue, but they came back and fixed it right away.
Our experience was positive and pricing was in line with our expectations.
They had a reasonable price and did a beautiful job on the windows, and they make the house look so much better.