Everything went smoothly
Management needs to contact me regarding problems I am having regarding my windows being replaced.
Overall, very pleased with our experience with Window Nation and would use them in the future if we need to replace more windows.
Workers showed up without sills and Told me they did not need to be replaced because my existing sills were still in good shape, I asked to speak with someone about the bill due to the sills being included on the purchase agreement. I never received a call and the workers continued to work, I ended up contacting the call center due to the workers continuing to install the windows on top of the existing sills. I then received a call back and the workers were advised to run to Home Depot to pick up materials that they did not show up with. I was told there was a computer glitch and the sills were not on the work order. After reviewing my agreement the sills were clearly stated on the order. The windows has to be taken back out so the sills could be installed. After only replacing 5 of the 9 sills the worker told me he did not have any more sills and was going to put the old sills back on, I advised that is not what I paid for, he then walked away without saying a word and left, I’m assuming he ran back to Home Depot. I was told the job would take 2-3 hours from the salesmen. The workers were on site 10 hours Im cold temperature with my home reaching 48 inside by 6pm. Needless to say it took my home a long time to get back up to temperature when they left.
The service coordination was poor, and getting in contact with a representative wasn't good either.
Window Nation was patient with our questions and desires to get just what we wanted. Also the two gentlemen who installed our windows (George and George) were professional, tidy, and did a wonderful job!
This experience was fantastic. Across the board, everyone was knowledgeable, quick to respond, and very helpful. The job was done on time and quickly. It took the crew about 6 hours to do 8 windows, including a beautiful bay window replacement.
The entire window replacement was fast and easy
Shared with 2 friends so far.
Did the work quickly, expertly, and cleaned up after themselves.
Window Nation provided a great price, prompt service and quality installation!
I would not recommend Window nation to anyone.
We’ve used Window Nation twice and are very pleased with the results. We’ve now replaced all our windows and doors.
The installers were right on time. New windows were installed and they cleaned up.
They have a good quality product at a responsible price
They were very professional.
We had Window Nation install windows in two of our houses plus my mom's and they were excellent.
I am totally happy and satisfied with the work done by Window Nation.
Communication could have been better at times with the set up person and measuring person and client. installer worked tirelessly.
The workmanship is good, they were very neat and clean.
Very pleased with the results
TBA at a later date, windows just installed for a for weeks, so far so good, they look great!! For the lack of trust, I would make sure my friends don't use Sam Swann, doesn't seem to know how install works, using ladders or scaffolding, they charged us for scaffolding, they used ladders only. No refund for initial scaffolding, no follow up while install was taking place, Sam missed perfect opportunity for in the field training, what's needed to to the job.
We are very happy with our Window Nation project. Sales, communications, measurements, installation, and clean up were all Great! Everyone was very nice and professional and did a Great Job. We highly recommend Window Nation, and we will use them if we have a future project.
Window Nation was recommended to me by a friend. Once I filled out the form online, the call back was almost immediate and the rest of the process was speedy.
Window Nation did a good job.