Answers

To help you I need to ask a few questions:

1. Do you have a good contract?

2. Does the contract state in writing start time?

3. Do you think you have paid money to the contractor more than the work completed?

4. Does your state require a licence?

5. Is the contractor a friend of your?

I don't think so.  Nothing that will last under heat, water and weight.

Philip

Greg, 

What did the contractor say.  Why didn't she/he use them.  I would talk to the contractors before I file a complaint with the BBB.  Can you tell me more about the project?

Philip Anderson\

I use windex very lightly with a soft cloth

Philip

https://www.nationaltransportllc.com/?gclid=EAIaIQobChMI6IeO1cGv1gIVlINpCh3cgAMHEAAYASAAEgLVH_D_BwE

I have heard good things about them.

Philip Anderson

HDR Remodeling

Berkeley Ca

http://www.tile-assn.com/ The National Tile Contrators Association is a good start

and then google them

Philip Anderson

HDR Remodeling

Berkeley Ca

Home Advisor recomments the following: http://www.homeadvisor.com/tloc/Saint-Louis-MO/Inspection-Roofing/

http://rkmfieldinspectionservice.com/roof-inspection.html

Yelp recommends these people https://www.yelp.com/search?find_desc=Roof+Inspection&find_loc=Saint+Louis%2C+MO

Condensation from the differential temperature is of course on answer.  The other and more concerning is the furnace or force air unit (FAU).  I would recommend contacting a licenced heating contractor and ask them to check the replacement air going to the FAU.  The old windows were letting in a lot of air. What air was acting as replacement air for the furnace.  With the new windows you are no longer supplying replacemet air to the furnace.

See Pella’s Understanding Condensation fact sheet at:

http://pressroom.pella.com/fast_facts/87/ 

Philip Anderson

HDR Remodeling Inc

Berkeley Ca

I would recommend starting with making sure all the existing windows and securely closed and locked.  I find windows partly open because they have been painted that way.  Take some time to make sure each window closes properly add weather stripping as needed.

Add wather stripping to all doors

check that all the heating ducts are connected securely

There are a very wide veriety of gas fireplace inserts.  

1. Check with the city to see what you can install.  Some cities are now requiring sealed units

2. Do not try runing a gas line by yourself.  Hire a licensed plumber to do it.

3. http://www.csia.org/?gclid=CL_Qk-SZ0dACFZBefgodOrUNRA Contact a CSIA certified chimney sweep to help you install. 

Thanks

Philip Anderson

HDR Remodeling Berkeley Ca

I always refer clients to Remodeling Magazine Price Value Ratio. If you go to Remodeling Magazine it will pop right up.  It is the bible of the industry.

Philip Anderson

HDR Remodeling

Berkeley, Ca

I would recommend a licenced mason   Please don't have a handyperson do it.  It will look terrible and may not withstand an siemic even properly.

i would call some of the licenced home builder in your area and ask them who they would recommend/

Phililp

yes I would be concerned about the egress issue (or the ways in which you can exit the home).  I would always check with the building department. 

Philip

HDR Remodeling

Berkeley Ca